Chiri,
we are actually 4v friends with internet sticks/usb sticks in the residencialhere in cabeza de toro, like at your place, no Claro landline available for the internet and phone and TV services here.
my own stick i have since mid december last year, it is on contract, not prepaid, i pay 2041 pesos per month, i am very happy with the service, always up and running, yes, it has it slower times, too, but til now it runs and works, one neighbour has the Viva stick, 200 pesos cheaper per month, he has to look for a good signal at sevreal spots around, but at his hhouse and the same on my veranda he gets the signal and it works nice, a lil difference is that to use his stick in a different computer he needs to install the software from a Cd first, while my stick has the software on its SIM card, just plug into a new computer or laptop and a minute later its running, and the other 2 friends have the Claro stick as a prepaid connection like your one, both have exactly the same trouble like you have, even when sitting here at my place side by side with the laptops mine stays connected while there's once in a while goes down or seems to have slower connectivity.
i guess, but that's just my guess due observations and i am not a technical expert on that at all, i guess the prepaid sticks are connected different than the ones on a contract.
in case of payments to the agnets/shops i agree completely to the above written, i usually paid my internet bill and my Claro contract bill at a shop at the Palma Real Shoppin center, simply because right in front of that shop is also a Orange shop where i could pay the Bill for my Wife's Orange phone at the same time/sweep. and more than once it came out that i checked my phone bill days after the payment online and it still showed up as not-paid. since then i pay my claro bills at their mainoffice at the Veron crossing and the payments show up at the same moment you do them, because they type your bill/payment straight into the system. i tested it twice now, paid at the office, left the office and right there on the parking place i open the laptop, connet to my online account and yep, the bill been both times actualized/payment shown there as done.
i guess like written above there is a sometimes several days delay between payments at a agent/shop and the real receipt of payment in the system. very annoying, yes.
Mike
we are actually 4v friends with internet sticks/usb sticks in the residencialhere in cabeza de toro, like at your place, no Claro landline available for the internet and phone and TV services here.
my own stick i have since mid december last year, it is on contract, not prepaid, i pay 2041 pesos per month, i am very happy with the service, always up and running, yes, it has it slower times, too, but til now it runs and works, one neighbour has the Viva stick, 200 pesos cheaper per month, he has to look for a good signal at sevreal spots around, but at his hhouse and the same on my veranda he gets the signal and it works nice, a lil difference is that to use his stick in a different computer he needs to install the software from a Cd first, while my stick has the software on its SIM card, just plug into a new computer or laptop and a minute later its running, and the other 2 friends have the Claro stick as a prepaid connection like your one, both have exactly the same trouble like you have, even when sitting here at my place side by side with the laptops mine stays connected while there's once in a while goes down or seems to have slower connectivity.
i guess, but that's just my guess due observations and i am not a technical expert on that at all, i guess the prepaid sticks are connected different than the ones on a contract.
in case of payments to the agnets/shops i agree completely to the above written, i usually paid my internet bill and my Claro contract bill at a shop at the Palma Real Shoppin center, simply because right in front of that shop is also a Orange shop where i could pay the Bill for my Wife's Orange phone at the same time/sweep. and more than once it came out that i checked my phone bill days after the payment online and it still showed up as not-paid. since then i pay my claro bills at their mainoffice at the Veron crossing and the payments show up at the same moment you do them, because they type your bill/payment straight into the system. i tested it twice now, paid at the office, left the office and right there on the parking place i open the laptop, connet to my online account and yep, the bill been both times actualized/payment shown there as done.
i guess like written above there is a sometimes several days delay between payments at a agent/shop and the real receipt of payment in the system. very annoying, yes.
Mike
