I'm still trying to figure out what the following in bold means:
This helps to cover the operational costs during the low season as well as creating a solid pattern of support for competition.
Once the hotels cover the basic operating expenses, this allows them to budget for what's known as the most intense competition that takes place for clients: Low seasons and dead times.
They do that with locals, not by overcharging them but offering the best deals to local TO over that of TO which work with foreign travelers.
In order for the local TO to enjoy the best deals, hotels make sure to bump the prices for individuals making their own reservations or walk-ins above that of local TO.
Once they got their basics covered, hotels must fight it out in order to create the most enticing deals to foreign TO for tourists. Most TO negotiate packages with hotels during these valley times each year. The smart ones that is...
As far as employees and wages? Just like any other services industry, workers get over 70 to 80% of their income from tips not the wages which are nothing more than basic pay to cover their most basic expenses and nothing more.
As far as local clients VS foreign ones? From our own personal experiences in holdings, Dominicans are higher tippers and repeat customers from 30% to 70% in most cases. They tend to be less demanding and more easy going with operators in cases where alternatives must be offered when something fails.