Whats App connexion to sim card

JDFriend

JDFriend

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May 15, 2007
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Question: I downloaded the Whatsapp application on my phone associated to my #2 SIM card. Now that SIM card has to be taken out of my phone because that old phone number is no longer active/available (it's been inactive for the last 2 years). If I put in a NEW SIM card #2, with a NEW phone number, does that mean that all my Whatsapp history of messages will disappear? In other words, is Whatsapp data kept in the SIM cardd #2? if yes, that means when I remove that SIM card, all my past Whatsapp messages will be lost.
 
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cavok

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As long as you have "Chat Backup" turned on, all your messages will be stored on your phone, and you won't lose them.
 
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XTraveller

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Aug 21, 2010
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JDFriend said:
Question: I downloaded the Whatsapp application on my phone associated to my #2 SIM card. Now that SIM card has to be taken out of my phone because that old phone number is no longer active/available (it's been inactive for the last 2 years). If I put in a NEW SIM card #2, with a NEW phone number, does that mean that all my Whatsapp history of messages will disappear? In other words, is Whatsapp data kept in the SIM cardd #2? if yes, that means when I remove that SIM card, all my past Whatsapp messages will be lost.
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If you go in Whatapps , (3 vertical dots top right) settings, then account and change number. I do not know what's lost or keep.
 
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XTraveller

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Aug 21, 2010
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Also if you look under setting and Chats, you have a few options to back up your chats. I do not think any WhatsApp's history is keep on the sim card, only WhatsApp's association with you phone number.
 
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MariaRubia

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Jun 25, 2019
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JDFriend said:
Question: I downloaded the Whatsapp application on my phone associated to my #2 SIM card. Now that SIM card has to be taken out of my phone because that old phone number is no longer active/available (it's been inactive for the last 2 years). If I put in a NEW SIM card #2, with a NEW phone number, does that mean that all my Whatsapp history of messages will disappear? In other words, is Whatsapp data kept in the SIM cardd #2? if yes, that means when I remove that SIM card, all my past Whatsapp messages will be lost.
Click to expand...

Be very careful here. You should never run WhatsApp on a number that you don't have access to. If your phone is stolen the only way to install WhatsApp from a backup requires you to receive a security code by SMS and if the old number is not available you will not be able to do this. I had exactly the same scenario. WhatsApp installed on an old number. Lost phone. I had a backup but was not able to install it. Tried for weeks with WhatsApp support people but without the SIM it is impossible.

I suggest you talk to support people at WhatsApp. They are far better to help you than a forum dedicated to Dominican Republic expats
 
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JLSawmam

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MariaRubia said:
Be very careful here. You should never run WhatsApp on a number that you don't have access to. If your phone is stolen the only way to install WhatsApp from a backup requires you to receive a security code by SMS and if the old number is not available you will not be able to do this. I had exactly the same scenario. WhatsApp installed on an old number. Lost phone. I had a backup but was not able to install it. Tried for weeks with WhatsApp support people but without the SIM it is impossible.

I suggest you talk to support people at WhatsApp. They are far better to help you than a forum dedicated to Dominican Republic expats
Click to expand...
I'm curious...if you had purchased a new SIM with the same number, would you then have been able to retrieve the backup? I would think so. Also, for those who don't use Two-Factor Authorization for their Whatsapp, take a look at it under the Settings. A little added security doesn't hurt.
 
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Uzin

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You can take your SIM out and WhatsApp will still work, the problem as described above is when you need to change phone, or reset phone, reinstall WhatsApp, or restore backup etc. , in all cases an SMS code is sent to the registered WhatsApp number, if that can not be received then say goodbye to that WhatsApp account, and all messages lost ..., been there done that ...!

Best is to transfer WhatsApp number to another number that can receive SMS going forward..., follow change number option, this procedure only need to send SMS to the new number...

As someone asked, if SIM lost and another SIM with same number is obtained from provider, then that new SIM can receive SMS, so all will be okay...
 
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MariaRubia

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Jun 25, 2019
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If you still have your contract with the SIM provider then you are fine. The issue is that a lot of people have their Whatsapp on an old number and the contract for that number finished. In that case, you will struggle to get the SIM provider to give you a SIM with that number.
 
Liberator

Liberator

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You can simply restore your backup (if you swithed it on) and authenticate the new number. (delete Whatsapp from your phone first, reintall and proceed with your new number, history will be available, your contacts will be notified you use a new number.
 
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Uzin

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Oct 26, 2005
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Liberator said:
You can simply restore your backup (if you swithed it on) and authenticate the new number. (delete Whatsapp from your phone first, reintall and proceed with your new number, history will be available, your contacts will be notified you use a new number.
Click to expand...

This is only possible if beforehand the WhatsApp account is transfered to the new number, using "change number", feature and backed up ... . Otherwise not possible...!
 
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JDFriend

JDFriend

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May 15, 2007
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Uzin said:
This is only possible if beforehand the WhatsApp account is transfered to the new number, using "change number", feature and backed up ... . Otherwise not possible...!
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Thank you everyone for your input. I have backed up by chat history, then I will do the 'change number' feature, as recommended. Thanks.
 
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bachata

bachata

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I have a DR prepaid sim card CLARO downloaded Whatsapp about three years ago but haven't used in long time since I am out of coverage and can't receive messages, I still keep the sim card active doing online recargas.
Question does Whatsapp keeps my account active even the if I don't use it for years?

JJ
 
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XTraveller

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Aug 21, 2010
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bachata said:
I have a DR prepaid sim card CLARO downloaded Whatsapp about three years ago but haven't used in long time since I am out of coverage and can't receive messages, I still keep the sim card active doing online recargas.
Question does Whatsapp keeps my account active even the if I don't use it for years?

JJ
Click to expand...
If you can connect to the internet with "WiFi" anywhere any country your Whatsapp will work. Whatsapp only uses your sim card number to activate the first time. ( can not be out of coverage if you can connect to the internet). Now I do not know if Whatapp will close your account if not used for long time.

Connect your cell to internet WIFI and try to call one of your Whatsapp contacts. Let us know if it works.
 
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cavok

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bachata

bachata

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XTraveller said:
If you can connect to the internet with "WiFi" anywhere any country your Whatsapp will work. Whatsapp only uses your sim card number to activate the first time. ( can not be out of coverage if you can connect to the internet). Now I do not know if Whatapp will close your account if not used for long time.

Connect your cell to internet WIFI and try to call one of your Whatsapp contacts. Let us know if it works.
Click to expand...
The problem is that I switched to my US number long time ago, in order to activate the DR number I will need to provide a code sent over the cellphone provider network.

JJ
 
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