Easy.I have no idea how Claro can be so popular and successful. Their customer service is awful, their actual service is terrible, and they aren't cheap. And lately, all their services have gone downhill.
Have you checked with Viva? I've had my bb with them now for almost 2 years and although the connection is sometimes a bit slow, data is unlimited.
I was considering it, but I have some friends that use them and they say their service isn't that great.
I talked to Orange and they say that my BB Torch 9800 doesn't work with their 3G because they use 900MHz. I always thought that in the US and DR they used 850/1900MHz, not the European 900/1800MHz.
Has anyone experienced this? My BB Torch comes from Claro.
We are in Sosua - and have Viva with data plan - but don't seem to be able to get 3G coverage. We are trying to connect a Blackberry Bold and the Enterprise Activation process definitely requires 3G. Our IT guy in Canada says once activated, EDGE/2G will support our email. Sorry - we're not real techy on this stuff . Can anyone help ?
We are in Sosua - and have Viva with data plan - but don't seem to be able to get 3G coverage. We are trying to connect a Blackberry Bold and the Enterprise Activation process definitely requires 3G. Our IT guy in Canada says once activated, EDGE/2G will support our email. Sorry - we're not real techy on this stuff . Can anyone help ?
Easy.
They used to be Verizon, a top tele company.
The rich Mexican guy bought Verizon and gutted customer service and other departments, and farmed some services out.
What you now see is the result.
Viva has very limited 3G coverage. I guess you will have to go to an area where they provide 3G (Puerto Plata, maybe?)
EDGE and Blackberry, now that's two things you don't see around very much these days. ;-)
How much do you pay for that plan if you don't mind me asking?I love Orange, I started off with Clario but kicked them to the curb. Others may have other suggestions but with our Galaxy 4 and iphone 5 they work AWESOME! Unlimited internet what can't you love about that! Price seems cheap for the i believe 150 min, unlim internet and 100 texts. I use whats app so texts don't really matter.
Good luck!
I was considering it, but I have some friends that use them and they say their service isn't that great.
I talked to Orange and they say that my BB Torch 9800 doesn't work with their 3G because they use 900MHz. I always thought that in the US and DR they used 850/1900MHz, not the European 900/1800MHz.
Has anyone experienced this? My BB Torch comes from Claro.
the 3G service from viva is only for Modems and MiFi service, not for Cellphones. The best option is to use the BIS email account not BES.
no can do. Has to be BES - we are trying to connect to a corporate Email system and they use IBM Lotus Domino server(s) and Blackbery Enterprise Server(s), using Blackberry Enterprise Service ( BES ). And according to the IT admin, BES activation on the device can ONLY be done using 3G ( ie not 2G/EDGE and NOT Wifi ). Don't really know why - but them's the facts. And it appears to be correct, as the activation fails when on EDGE.
Where did you get the info on Viva 3G not available for cellphones ?
How much do you pay for that plan if you don't mind me asking?