I stayed at Maison Gautreaux in February this year. I had booked this hotel because of the good online reviews and the price of only $47 per night. I arrived at about 3:00 pm, and was taken to a room on the second floor with a balcony. My initial reaction was "Great! I have a room overlooking the street with a balcony". But it was all downhill from there. The room was a borderline dump. The sliding glass door to the balcony was broken and could not be closed completely or locked. There was a door to the balcony which could be locked. The safe did not work. I complained to the front desk about the safe and was told to wait in the room, someone would be right up to sort it out. After waiting for 20 minutes, I retured to the front desk and was informed that the safe, in fact, did not work. The curtain over the sliding door looked like a bed sheet that had been nailed over the door. The bathroom had no towel racks. I was offered another room, but it had a very small window with very little natural light and the safe also did not work. I checked out the next morning and moved to the Hotel Discovery where all was great for $55 a nioght. I haved never understood how this dumpy hotel could garner all these great online reviews.
- Thread starter DAKRA
- Start date
Maison Gautreaux Hotel - My Experiences
LUCIAN
you are rigth, that used to happen, and i present my apologies for that.
im the owner of the maison gautreaux
we are doing some renewing in the hotel looking that things like that doesnt happen anymore.
i invite you to stay one nigth free of charge in the same room when we finish the works that we are doing, and im sure that your review will be the oposite of what you have write
thank you
you are rigth, that used to happen, and i present my apologies for that.
im the owner of the maison gautreaux
we are doing some renewing in the hotel looking that things like that doesnt happen anymore.
i invite you to stay one nigth free of charge in the same room when we finish the works that we are doing, and im sure that your review will be the oposite of what you have write
thank you
thank you for that!!!!
what happend is that for me a critic is something that makes us better
i cannot be in my place the 24 hours and the employees sometimes doesnt said what is happening
my good friend dakra has told me before to join DR1 and now i see that he was rigth if you see the other webpages when i receive a complaint i invite that person to visit us to try to show them that a bad service is not our objective
ill like to say something to the DR1 forum people, in my hotel we dont receive guests we receive friends thats why you can see that dakra write so much about our place. i can tell you that we have friends that has more than 13 years coming to my place, they have been in my wedding, in my relatives birthdays and in mine also. when you have a relation like that is difficult to go to another place
we try to have a relation with them that we call them by the phone some times and things like that
what happend is that for me a critic is something that makes us better
i cannot be in my place the 24 hours and the employees sometimes doesnt said what is happening
my good friend dakra has told me before to join DR1 and now i see that he was rigth if you see the other webpages when i receive a complaint i invite that person to visit us to try to show them that a bad service is not our objective
ill like to say something to the DR1 forum people, in my hotel we dont receive guests we receive friends thats why you can see that dakra write so much about our place. i can tell you that we have friends that has more than 13 years coming to my place, they have been in my wedding, in my relatives birthdays and in mine also. when you have a relation like that is difficult to go to another place
we try to have a relation with them that we call them by the phone some times and things like that
This is an open apology to DAKRA.
I am truly sorry for my drunken outburst, by no means did I intend to attack your character. Everyone is entitled to their own opinion. Its seems you are treated excellent there, and I believe you should continue to post any and all your raves of this establishment. I apologize.
And to jggm1971:
You have a fine establishment regardless of what I think, and I will suggest it to any tourist that I feel may benefit from the experience of staying there.
Im glad to see that you accept responsilblity for its past inconveinces, which brings me to recommend *** Maison Gautreaux *** along with others.
Its good in this day and age to see an owner corresponde with patrons on a personel level and offer some reconcilliation.
Good luck with your rennovations, I hope your business prospers.
I am truly sorry for my drunken outburst, by no means did I intend to attack your character. Everyone is entitled to their own opinion. Its seems you are treated excellent there, and I believe you should continue to post any and all your raves of this establishment. I apologize.
And to jggm1971:
You have a fine establishment regardless of what I think, and I will suggest it to any tourist that I feel may benefit from the experience of staying there.
Im glad to see that you accept responsilblity for its past inconveinces, which brings me to recommend *** Maison Gautreaux *** along with others.
Its good in this day and age to see an owner corresponde with patrons on a personel level and offer some reconcilliation.
Good luck with your rennovations, I hope your business prospers.
This is an open apology to DAKRA.
I am truly sorry for my drunken outburst, by no means did I intend to attackapologize.
And to jggm1971:
You have a fine establishment regardless of what I think, and I will suggest it to any tourist that I feel may benefit from the experience of staying there.
Im glad to see that you accept responsilblity for its past inconveinces, which brings me to recommend *** Maison Gautreaux *** along with others.
Its good in this day and age to see an owner corresponde with patrons on a personel level and offer some reconcilliation.
Good luck with your rennovations, I hope your business prospers.
Wow!!! what a complete turn around in opinion, it sounds like dymmach has joined DAKRA on the payroll of Maison Gautreaux.
And the hotel is o.k.
Wrap Up!
Greetings Everyone:
I have just returned home about 2 hours ago from my most recent trip to Santo Domingo. The trip was loaded with airline delays that just drained me.
As for my satisfaction while in the DR, it was awesome! - As Juan says, I go to his hotel, because he is my friend and he and his staff treat me like family. In fact, I see that he goes the extra mile to ensure that all guests at his hotel are welcomed and invited to submit comments and suggestions.
For my trip, YES, I did stay at the Maision Gautreaux again. This place is just so much fun and enjoyment for me. So you will all know, I don't get paid, I receive no special favors or anything for my comments about the hotel. I work a pretty stressful job and I like so many need a break from time to time. I choose to go to the DR and rest and relax. I have many friends there who visit me and I visit them.
A had a great time during this last trip and I thank Juan and his wonderful Wife and the entire hotel staff for their great hospitality. Great Job!
So, to wrap-up: I strongly suggest that the members of DR1, consider having a Santo Domingo meet and greet during some evening at the Maision Gautreaux Hotel Bar/Restaurant and we all can see for ourselves what the comments are all about.
Anyone who is up for that is invited to send me a PM and I will try to set up a Meet & Greet party at the hotel. I am sure that Juan would be glad to show off his property to the DR1 members.
Thanks all folks.....
David
DAKRA:bunny:
Greetings Everyone:
I have just returned home about 2 hours ago from my most recent trip to Santo Domingo. The trip was loaded with airline delays that just drained me.
As for my satisfaction while in the DR, it was awesome! - As Juan says, I go to his hotel, because he is my friend and he and his staff treat me like family. In fact, I see that he goes the extra mile to ensure that all guests at his hotel are welcomed and invited to submit comments and suggestions.
For my trip, YES, I did stay at the Maision Gautreaux again. This place is just so much fun and enjoyment for me. So you will all know, I don't get paid, I receive no special favors or anything for my comments about the hotel. I work a pretty stressful job and I like so many need a break from time to time. I choose to go to the DR and rest and relax. I have many friends there who visit me and I visit them.
A had a great time during this last trip and I thank Juan and his wonderful Wife and the entire hotel staff for their great hospitality. Great Job!
So, to wrap-up: I strongly suggest that the members of DR1, consider having a Santo Domingo meet and greet during some evening at the Maision Gautreaux Hotel Bar/Restaurant and we all can see for ourselves what the comments are all about.
Anyone who is up for that is invited to send me a PM and I will try to set up a Meet & Greet party at the hotel. I am sure that Juan would be glad to show off his property to the DR1 members.
Thanks all folks.....
David
DAKRA:bunny:
Hi Juan,
I am currently staying at your hotel now w/my fiance Jose and my dog, Kaiser (the big German Shepherd you always see). I would like to say that I really like the hotel and the staff here. They are super friendly. We have just recently moved to the DR and are trying to get settled into the city. We are staying here until our apartment is ready, hopefully next week. We have stayed here for over a month now. The hotel has welcomed my dog (Thank God!!) and everyone has been super helpful and friendly. I've been asking the staff about the regular things in the city, where to buy household goods, where to eat, where to get my nails done etc. Well, yesterday, the waitress in the morning, Yaneera, took me to get my nails done after work!! She showed me how to get there and stayed w/me while I got my nails done!! The 2 cleaning ladies are just the sweetest things and Emilio, the security guy in the daytime is the best. He speaks english very well and keeps me company during the day while I'm working outside on my computer. The other staff members have been super nice as well.
If any of you are looking for a 5 star hotel, I would say try the Hilton. However, if any of you are looking for a nice, clean, cozy and safe hotel w/a super friendly staff, w/very reasonable prices, then this is the place to stay.
Now where's my 10% discount??
Thanks again for such an enjoyable stay!!
Jessica, Jose and Kaiser
I am currently staying at your hotel now w/my fiance Jose and my dog, Kaiser (the big German Shepherd you always see). I would like to say that I really like the hotel and the staff here. They are super friendly. We have just recently moved to the DR and are trying to get settled into the city. We are staying here until our apartment is ready, hopefully next week. We have stayed here for over a month now. The hotel has welcomed my dog (Thank God!!) and everyone has been super helpful and friendly. I've been asking the staff about the regular things in the city, where to buy household goods, where to eat, where to get my nails done etc. Well, yesterday, the waitress in the morning, Yaneera, took me to get my nails done after work!! She showed me how to get there and stayed w/me while I got my nails done!! The 2 cleaning ladies are just the sweetest things and Emilio, the security guy in the daytime is the best. He speaks english very well and keeps me company during the day while I'm working outside on my computer. The other staff members have been super nice as well.
If any of you are looking for a 5 star hotel, I would say try the Hilton. However, if any of you are looking for a nice, clean, cozy and safe hotel w/a super friendly staff, w/very reasonable prices, then this is the place to stay.
Now where's my 10% discount??
Thanks again for such an enjoyable stay!!
Jessica, Jose and Kaiser
Maison's area ??
Hookers in every direction WOW! Do they have legal aids test papers like in Amsterdam or are they street whores perhaps even on drugs. Please they might be tourists from Miami how do you know. Take some pictures and post them real late at night. Good Times
Hookers in every direction WOW! Do they have legal aids test papers like in Amsterdam or are they street whores perhaps even on drugs. Please they might be tourists from Miami how do you know. Take some pictures and post them real late at night. Good Times
A true FOOL who just joined the forum and is trying to make a name for himself - - Begone!
Hi Juan,
I am currently staying at your hotel now w/my fiance Jose and my dog, Kaiser (the big German Shepherd you always see). I would like to say that I really like the hotel and the staff here. They are super friendly. We have just recently moved to the DR and are trying to get settled into the city. We are staying here until our apartment is ready, hopefully next week. We have stayed here for over a month now. The hotel has welcomed my dog (Thank God!!) and everyone has been super helpful and friendly. I've been asking the staff about the regular things in the city, where to buy household goods, where to eat, where to get my nails done etc. Well, yesterday, the waitress in the morning, Yaneera, took me to get my nails done after work!! She showed me how to get there and stayed w/me while I got my nails done!! The 2 cleaning ladies are just the sweetest things and Emilio, the security guy in the daytime is the best. He speaks english very well and keeps me company during the day while I'm working outside on my computer. The other staff members have been super nice as well.
If any of you are looking for a 5 star hotel, I would say try the Hilton. However, if any of you are looking for a nice, clean, cozy and safe hotel w/a super friendly staff, w/very reasonable prices, then this is the place to stay.
Now where's my 10% discount??
Thanks again for such an enjoyable stay!!
Jessica, Jose and Kaiser
Greetings!
I remember seeing you and your dog at the hotel. You seemed to be very nice and polite. It was very nice to see you. - - I certainly hope you are well. Good luck in your move to Santo Domingo.
David
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