Adios Playero and Hola Super Pola.

HS10

Active member
Feb 17, 2008
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La Sirena it isn't

While it is great to have in Sosua, Super Pola is not like La Sirena.
Today ....4 large bins of tomatoes ....2 large bins of red peppers....all to old to buy.
La Sirena always has fresh produce.

Super Pola had plenty of fresh fruit juice today...without any labels indicating what kind of juice it is.
La Sirena always has labels.

I asked 4 people if they knew where the salad dressing is and where it is...they all told me they knew and sent me to the wrong place.

I hope they improve ....particularly in the produce section!!
 

windeguy

Platinum
Jul 10, 2004
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My guess is that Super Pola has to try and work out the delivery schedule for items based on demand. They may not get much better at it because the demands in Sosua are more seasonal than in POP. Other supermarkets have a history on how this works in Sosua.
 

irishpaddy

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Sep 3, 2013
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unfortunately not to many people think like you Lindsey.....the $ or peso counts ..nothing else
I respect that most people will go to the store that best suits their needs. I am a bit old fashioned. I shopped at Playero when Super Polo had no interest in Sosua. When the meat section at Plaero was a deli case with all the meat laid out, unpackaged and covered together with plastic wrap. There were tongs. You lifted off the plastic wrap and picked what you wanted.

I saw Playero widen their aisles when customers complained. I saw them add a flier on the window as you enter, telling you what new products they added. I saw their suggestion box and slips. Most recently , I saw that they now sell vegetables individually, with someone to weigh them.

I have always had good customer service at Playero. But then, I live here and know that no one is going to "suck up" to me. If I give kindness and respect, I get it in return.

That is why I will remain loyal to Playero. In the Dominican Republic with Super Polo, just like in the US with WalMart, it is easy for the big guy to come in when the opportunities look ripe. I want to support the poor old guy who slaved years to keep people happy and make ends meet.

The owner of Playero is a class act Dominican. He helps numerous charity groups and insists on not having his name or business attached. For once, let's give credit where credit is due.

And for now, I remain loyal to Playero.

Lindsey
 
Aug 21, 2007
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I appreciate your response, irishpaddy, even though I am not sure whether it is a vote of support or an argument. Regardless, I do what I believe is right for myself and those in business, both Dominicans and expats. Instead of worrying about the best price, I think about doing right by others. It is a philosophy that has worked well for me. And for that, I cannot apologize.

Lindsey
 

dv8

Gold
Sep 27, 2006
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do you think that the owners of pola do not employ people? do not pay their salaries? do not facilitate cheaper shopping for those who are not so lucky not to be worried about money? that they do not help charities? get off your high horse.
 

william webster

Rest In Peace WW
Jan 16, 2009
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think girl.... the price differentials posted are inconsequential.... 2-3 pesos a pound/kilo

not worth the gas to frequent two stores.


give me a bargain and I'm all over it.... drive 1-2 miles to save $1 ..... NEVER

convenience counts ---- aka one stop shopping
 

wrecksum

Bronze
Sep 27, 2010
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Basically playero=whole foods and super pola= wal mart super center.. lol

Some of us aren't familiar with your comparisons, not being so inordinately fortunate enough to be American. ....
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Following on with the loyalty and community support theme, we should then consider how many smaller shops were put out of business when Playero itself opened and grew dontcha think?

Competition usually good for the consumer so I reckon there's enough to go around.I'll do both for the time being but cheap mushrooms and ripe tomatoes are a couple of the big magnetic attractions for me to the Pola........
 

Ken

Rest In Peace Ken
Jan 1, 2002
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Following on with the loyalty and community support theme, we should then consider how many smaller shops were put out of business when Playero itself opened and grew dontcha think?

No, I think that is a stretch.

Generally speaking, they serve a different clientele.

The small stores are generally for people of limited means who can't afford to buy in the quantity sold by a supermarkets. A little bit of salad oil, a piece of meat or two, one can of this or that, etc, are what many of those stores dispense.

Those who want more generally can afford to take themselves elsewhere. When my wife and I were living in Samana in the late 1980s, early 1990s, we made the 2 hour trip, one way, in one of those yellow ex-school buses to shop in a supermarket in San Francisco de Macoris every couple of weeks to stock up on the things not available in the colmados in Samana.

A small fruit and vegetable store in Sosua, selling the basics, is where I have been buying various items for years, and still do. They are still in business. What has hurt them is not Playero but a similar small store that opened about 2 blocks away.
 
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william webster

Rest In Peace WW
Jan 16, 2009
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Ken.
wasting your breath


one needs to understand the local community, as you do... to understand

I do as you do....
 

Ken

Rest In Peace Ken
Jan 1, 2002
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.

Following on with the loyalty and community support theme, we should then consider how many smaller shops were put out of business when Playero itself opened and grew dontcha think?

I can understand why someone new to the area might think that Playero grew by putting small shops out of business, but that is only because they have been here a relatively short time. The reality is Playero was forced to expand because Sosua grew, and grew and grew.

I first visited Sosua about 1986. My wife and I traveled by guagua from Samana and spent several days here. We spent one or two nights in the North Shore hotel, which was the building where the EPS office is now, and a couple of nights in the new Ocean 1 Place which was outside the city proper. The pavement ended at the corner just past El Flow and Rhumba Bar. After that it was like walking in the country. Playero was located on the corner across the street from what is now Sanatra and opposite the new pizza place.

But Sosua was starting to grow thanks to the then new Puerto Plata airport which opened in 1985, I believe.

El Neptuno, where I live, opened in 1986, one of the places built to serve to the influx of travelers from the US. It was then an Apart Hotel. One Ocean Place was another one.

Houses were being built as well as condos. People were coming and wanted groceries.

It wasn't long before the store occupied by Playero wasn't adequate so they moved to the present location and used the former store for storage.

People continued to come, the store was too small, stock was too limited to meed the demands, so the move was made to the location of the larger Playero.

More recently, that was enlarged to provide more space in the aisle (a complaint of shoppers) and to increase the offerings.

Lots of requests were made for products, including by DR1 members. Quite a number of things were asked for, not just cottage cheese, although that is the one I remember best.

All this time, the small colmados continued to operate, and do so even today. Their customers, many of whom don't have refrigeration or live where electricity is not reliable, shop for the next meal or two. They buy a little cooking oil, not a bottle. They buy a small piece of meat, enough for the next meal, a potato or two, etc. Their customers are the same people who bought before Playero, they serve a group that Playero doesn't.

The growth of Playero was because Sosua grew, not because the store put small stores out of business, like Walmart''s does in the US.
 

TropicalPaul

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Sep 3, 2013
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Am I alone in wondering how people can fill up twelve pages about comparisons between a new supermarket and an old one?
 

wrecksum

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Sep 27, 2010
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Am I alone in wondering how people can fill up twelve pages about comparisons between a new supermarket and an old one?

This is a big deal for us in Sosua, do not underestimate the grand importance of this demographically altering event!!

Lots of folks here don't get out much.........
 

windeguy

Platinum
Jul 10, 2004
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Am I alone in wondering how people can fill up twelve pages about comparisons between a new supermarket and an old one?

It is truly one of the most significant events in recent history for Sosua/Cabarete coming in second only to repaving parts of the highway.

Now Sosuans have the nightly street closure which may be more significant, but the jury is out on that.
 
Aug 21, 2007
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And Pola now has Nathan's hot dogs!!!!


Bob K

Really? I missed that yesterday when I went there to buy cabbage and they had none. I will return for the hot dogs, for sure.

I think this thread has gone on enough, too, but must just add my last 2 pesos. When I was in Pola yesterday, the store was empty. Went from there to Playero to get my cabbage and Playero was packed.

Lindsey
 
It is truly one of the most significant events in recent history for Sosua/Cabarete coming in second only to repaving parts of the highway.

Now Sosuans have the nightly street closure which may be more significant, but the jury is out on that.

The Wife and I joke about what a big thing this has been! Everyone we run into talks about the new Super Pola. I guess this is what it is like to be in a small town!!