I flew with them June 02/23 POP to YYZ (Toronto). We left about 20 minutes late but arrived nearly on time. There was a medical issue mid flight so we had to remain in our seats upon arrival until paramedics could board the plane and tend to a passenger. IMO it was handled very professionally keeping everyone informed. No issues with check in or security. There was complimentary soft drinks served and light lunch and alcoholic beverages which could be purchased with a credit card. There was no inflight entertainment but most of the passengers were busy with their devices. My carry on and one checked bag were included in the price of the one way ticket. Hope this helps.