ARAJET

Riva_31

Bronze
Apr 1, 2013
2,701
244
63
San Pedro de Macoris
Most recent review.

About the luggage he recognize was his mistake not to read, that mistake are making a lot Dominicans now and when they start USA will be more, USA airlines take 50 pounds and the charge at the counter go from 35.00 to 40.00 dollars per piece. Dominicans will go thinking Arajet allow 50 pounds but they accept only 44, and when that occur they will charge charges start with 80.00 dollars plus the 6 ponds overweight.

He also mention somebody complained that booked a flight to Santo Domingo and was change to Punta Cana and was send by bus to SDQ at 2:00 am in the morning, I had read more comments from people complaining that they booked the flight to Santo Domingo and didn't see the part that shows its by bus from Punta Cana Airport to Santo Domingo Airport Parking lot. Also I can see in Arajet ads that when they promotes the flights that they cancelled from SDQ they put very small from Punta Cana and do not say the rout will be complete by bus to SDQ parking lot.
 

SKY

Gold
Apr 11, 2004
14,799
4,908
113
What about the person being charged $300 for an overweight Carry On? Most airlines don't even weigh Carry Ons. That is a deal breaker to me...........
 
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josh2203

Bronze
Dec 5, 2013
2,540
1,167
113
What about the person being charged $300 for an overweight Carry On? Most airlines don't even weigh Carry Ons. That is a deal breaker to me...........
I have flown with quite a few airlines during my life and can confirm this, however to the point that nobody has ever shown any interest on the amount or size of my carry on. Twice our luggage has been slightly overweight, and once they actually said that take some clothes out from the luggage and carry them by hand, problem solved. So they needed to be able to clear off the check-in luggage to their terms, but showed no interest in what we even had as carry on.
 

NALs

Economist by Profession
Jan 20, 2003
14,618
3,736
113
Buenos Aires, Argentina - Punta Cana, DR - Cancun, Mexico

No major complaints here and in this trip to Cancun, Mexico the guy flew twice in Arajet.

I think what made a major difference is that he wasn’t traveling with a family with kids. I think that’s what got him especially regarding the prices of the carry ons and such, The delay and not much info given by the personnel, that simply happens with most airlines and if you fly enough times it will happen to you. Many times the personnel isn’t giving much more info because they haven’t received any new info. This is when customers push those representing the airline to lie to them which calms them down until they realize it was a lie. Then they get mad it was a lie, but the alternative was to give no new info and they were mad because of that too. Is it any wonder no personnel was at the gate if they didn’t had too? They have been through similar situations plenty of times. As in any position where you deal with customers, after a while you can tell what type of people will be someone sometimes just by looking at them.

The whole Boeing comment is nonsense. Yes, there is some extra worry about those airplanes, but chances anything will be wrong in the airplane you are in is slim. Plenty of those airplanes take off and land daily all over the world with no issue whatsoever. You probably have greater probabilities to be in a flight that experience strong turbulence or a flight that is delayed than being in an airplane that is involved in some accident. Every airplane has a itty bitty tiny chance of falling. Each and every single one and the vast majority will never crash or be involved in any accident.

 

El Hijo de Manolo

It's outrageous, egregious, preposterous!
Dec 10, 2021
5,508
3,644
113
Dominican Republic
But yet you reside in the DR.
I don't know who father Guido is but I'm sure there are those who could find the DR a great place to live all the while not having a desire to fly a budget airline flown by non FAA licensed pilots, on remodeled planes maintained by anyone whose base qualifications include working in a moto taller and gomero.
 

Lasse

Member
Feb 12, 2025
88
32
18
Cabarete
I flew Arajet from Santo Domingo to Bogota.
Ok experience and nothing to complain about.

I don't understand the fear of flying with Arajet.

I haven't seen any facts that suggest I should be worried about flying Arajet.
 
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Riva_31

Bronze
Apr 1, 2013
2,701
244
63
San Pedro de Macoris
I flew Arajet from Santo Domingo to Bogota.
Ok experience and nothing to complain about.

I don't understand the fear of flying with Arajet.

I haven't seen any facts that suggest I should be worried about flying Arajet.
There is a history of a lot bankrupts in Dominican Aviation, that would be the main fear my guess and they are new airline, I have been flying with them since day one and no complains as I know how they work and what to expect from them. Was planning all my vacations with friends to fly with them and no body had complain either. Now not flying with them that much as they moved 7 destinations to Punta Cana and we started to look other options flying out from SDQ, Last October I flew with Copa, friends are flying in March also with Copa because their planned days Arajet do not flyout from Santo Domingo and they said not going to Punta Cana, and other friends Flying with Avianca to connect in Bogota because Arajet do not serve anymore destinations from SDQ and they said the same not going to Punta Cana.
 
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keepcoming

Moderator - Living & General Stuff
May 25, 2011
6,353
4,176
113
I don't know who father Guido is but I'm sure there are those who could find the DR a great place to live all the while not having a desire to fly a budget airline flown by non FAA licensed pilots, on remodeled planes maintained by anyone whose base qualifications include working in a moto taller and gomero.
Do you have proof that the pilots are non-FAA licensed because my understanding is that they are ICAO CPL or ATPL/FAA/EASA certified. We know a pilot at Arajet and he is 100% FAA certified.
 
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NALs

Economist by Profession
Jan 20, 2003
14,618
3,736
113
I flew Arajet from Santo Domingo to Bogota.
Ok experience and nothing to complain about.

I don't understand the fear of flying with Arajet.

I haven't seen any facts that suggest I should be worried about flying Arajet.
That airline has no major issues that would be a warning. Other airlines that travel to and from the DR have worse things in their records including airplane crashes. Don’t see people afraid of flying with them.
 
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Big

Well-known member
Apr 24, 2019
5,890
5,096
113
I'm sure many people don't mind flying these types of airlines!
I didn't mind, when I was 22. Now I require service. Cancelation and flight change consideration, a seat where I don't have keep my knees in my face, luggage accommodation and a hot cup of coffee is nice. Fyi, American serves Starbucks coffee. Lufthansa has the customer service thing down pat.
 
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El Hijo de Manolo

It's outrageous, egregious, preposterous!
Dec 10, 2021
5,508
3,644
113
Dominican Republic
I didn't mind, when I was 22. Now I require service. Cancelation and flight change consideration, a seat where I don't have keep my knees in my face, luggage accommodation and a hot cup of coffee is nice. Fyi, American serves Starbucks coffee. Lufthansa has the customer service thing down pat.
Yes agreed, but I never overlook skilled teams and a strictly regulated ecosystem in terms of aviation safety. Many 3rd world carriers do not have to meet the strict FFA requirements if they are not flying routes to the US. In the case of Arajet, the air operator's certification is from the Junta de Aviación Civil (JAC) and the Instituto Dominicano de Aviación Civil (IDAC), not the FAA. Some of the team's pilots may be FAA certified from previous jobs, but not all or not even a majority. My concern is not only the pilot, but also the maintenance team and the condition of the equipment.

I'm a Star Alliance customer. I have been since I worked between Frankfurt and NYC way back. But that's just me. I fly United in and out of DR. My experience is that taking hops from 3rd world country to other 3rd world countries on ultra low cost carriers is highly risky, but as I stated, that's my experience. I guess many are fine with it.
 
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Lasse

Member
Feb 12, 2025
88
32
18
Cabarete
. My experience is that taking hops from 3rd world country to other 3rd world countries on ultra low cost carriers is highly risky, but as I stated, that's my experience. I guess many are fine with it.
Interesting, tell us more about experiences you survived and what exactly happened.
 

keepcoming

Moderator - Living & General Stuff
May 25, 2011
6,353
4,176
113
Yes agreed, but I never overlook skilled teams and a strictly regulated ecosystem in terms of aviation safety. Many 3rd world carriers do not have to meet the strict FFA requirements if they are not flying routes to the US. In the case of Arajet, the air operator's certification is from the Junta de Aviación Civil (JAC) and the Instituto Dominicano de Aviación Civil (IDAC), not the FAA. Some of the team's pilots may be FAA certified from previous jobs, but not all or not even a majority. My concern is not only the pilot, but also the maintenance team and the condition of the equipment.

I'm a Star Alliance customer. I have been since I worked between Frankfurt and NYC way back. But that's just me. I fly United in and out of DR. My experience is that taking hops from 3rd world country to other 3rd world countries on ultra low cost carriers is highly risky, but as I stated, that's my experience. I guess many are fine with it.
Hijo you need to look at what qualifications are needed for employment as a pilot/co-pilot with Arajet because your statement that "some" pilots are not FAA certified is incorrect.
 
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