Banco Santa Cruz New Headquarters

NALs

Economist by Profession
Jan 20, 2003
13,214
3,066
113
Today, Banco Santa Cruz unveiled a new office tower it will build in Santo Domingo. It will have 20 floors and will concentrate all corporate operations of BSC.

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SKY

Gold
Apr 11, 2004
13,391
3,537
113
Maybe they should concentrate on improving their non-existent customer service...............
 
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M4kintosh

Active member
May 23, 2023
154
88
28
Santiago De Los Caballeros
Maybe they should concentrate on improving their non-existent customer service...............
100% this. Last month they changed their Bancanet (both for business and personal banking) and it was a mess in terms of communication and customer service. I'm rethinking my options on keeping with them.
 

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
Jan 7, 2016
11,386
7,926
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What made all you guys settle on Santa Cruz in the first place?
 

trspencer

New member
Aug 27, 2023
10
9
3
Sosua
I don't have an account there, but I read on here it was the easiest bank for a gringo to open an account. I had considered it.
My real estate agent recommended, and the local branch in Sosua is generally very helpful. But their online tools are problematic. The old one was incredibly dated, and the new one (which is about a month old) is still pretty buggy. Tech support with their platform is slow/non-existent.
 
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chico bill

Dogs Better than People
May 6, 2016
12,499
6,270
113
Maybe they should concentrate on improving their non-existent customer service...............
Keeping their ATM up and working on Sosua would be a plus, get more ATM machines in supermarket locations too
 

chico bill

Dogs Better than People
May 6, 2016
12,499
6,270
113
My real estate agent recommended, and the local branch in Sosua is generally very helpful. But their online tools are problematic. The old one was incredibly dated, and the new one (which is about a month old) is still pretty buggy. Tech support with their platform is slow/non-existent.
True their new interface is very poorly designed. It does not seem like a software upgrade at all.
 
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