To all the newbies from a newby
OK, let's get this issue squared away from a newby prospective. Most of the regulars on this forum are helpful beyond belief. Some are afflicted with what has been termed as "keyboard courage". Be prepared for which ever response you get because you posted in an "open" forum.
Ken's response was right on target because he wanted you to get the most from this forum. Most lurkers would be well advised to extensively research the archives to get a good feel of the forum and to ensure that you don't get turned off because your question has been asked a gazillion times and the responses to such questions, as Ken said, will received limited response.
Hang with this bunch and you'll become quickly educated. Don't get offended with what may seem to be curt replies, they are only meant to be "nuggets" of wisdom, not smart-ass quips.
I am not trying to chastise you, respond as you see fit, but realize that no matter how obnoxious the response may seem (God, I hate to say this) but even the Mr. Rogers of El Neptuno (jazzcom) has the best intentions when he replies (ok escott, I owe you a Presidente or three on the 18th}.
A consulting service that would have provided Jan and I the same info that we have received on this forum would have cost us hundreds and without it we would have been out thousands.
Mr. JanH (Doug)
P.S. Yeah Ken, I know need to get my own user name. LOL