Claro problems again

Bred

Bronze
Aug 13, 2006
783
4
38
Internet crashed on all lines - ADSL and Fiber optic. All afternoon and evening. Just came back to normal a few hrs ago. Was it just North Coast problem or nationwide?
 

Seamonkey

Bronze
Oct 6, 2009
1,400
108
63
I was only getting 1mbps download from 3pm on yesterday. When I called them, they submitted a report, but never mentioned that the problem was widespread. You would figure they would say that they were having problems in my area, but nothing. Located in Sosua and download speed is back to normal.
 

Squat

Tropical geek in Las Terrenas
Jan 1, 2002
2,122
75
48
Yesterday afternoon (Saturday 30) I had much slower speed on my Claro ADSL. It is back to normal this morning. (located in Las Terrenas)
 

ramy

Member
Dec 16, 2007
164
4
18
Yesterday I got the same 1mbps download, normal 10mbbs in Cabarete, today everything normal.
 

Squat

Tropical geek in Las Terrenas
Jan 1, 2002
2,122
75
48
Here in Las Terrenas, it started again today (Oct.6). I only get 1.3MB out of the 5MB I usually receive (Claro ADSL). However the upload speed is normal, and the ping is normal too.
 

judypdr

Active member
Jul 23, 2011
556
0
36
70
Costambar
I'm in Costambar near Puerto Plata and it's been in and out and up and down for a couple of days. Usually means they're working somewhere...
 

white light

Member
Sep 25, 2006
109
1
18
I live in Puerto Plata and 90% of the time the Internet and the phone with Claro are not working. Does anybody know a different Internet and phone service I could use? I would greatly appreciate some help. Thank you
 
Jan 17, 2009
1,614
56
48
It's been super slow in Cabarete.

Here it is not like reported in Puerto Plata.  It could be slow or out for a short while every now and then, but it's not like 90% of the time not working.