I have banda ancha claro which is fine, but a few days ago I couldn't get into 4 of the news sites:
ElDia.com.do
Hoy.com.do - Publicidad
elnuevodiario.com
ElNacional.com.do
I callled Claro customer services, they did something at their end, I retried and they were all fine. The next morning the same issue. I called them again and they said they would do what they did before, but this time it didn't work. They said it was my computer.
I tried the banda ancha in another computer and websites were fine. Tried it in the other computer the next day and same problem. Called Claro and they said it was the banda ancha. Took it to local Claro office with my computer and it worked perfectly there grrrrrrrr! They said it was as I had a weak signal in the house and would only work if I have full signal. I have a full signal and can load other big sites with no issues.
So far I have run virus checking, cleared the cache and cookies, run a clean up programme, defragged, used all different browsers (I usually use Google Chrome), uninstalled and reinstalled Banda Ancha. All to no avail.
Has anyone any idea what it could be and what else I can try?
Matilda
ElDia.com.do
Hoy.com.do - Publicidad
elnuevodiario.com
ElNacional.com.do
I callled Claro customer services, they did something at their end, I retried and they were all fine. The next morning the same issue. I called them again and they said they would do what they did before, but this time it didn't work. They said it was my computer.
I tried the banda ancha in another computer and websites were fine. Tried it in the other computer the next day and same problem. Called Claro and they said it was the banda ancha. Took it to local Claro office with my computer and it worked perfectly there grrrrrrrr! They said it was as I had a weak signal in the house and would only work if I have full signal. I have a full signal and can load other big sites with no issues.
So far I have run virus checking, cleared the cache and cookies, run a clean up programme, defragged, used all different browsers (I usually use Google Chrome), uninstalled and reinstalled Banda Ancha. All to no avail.
Has anyone any idea what it could be and what else I can try?
Matilda