Yup good old Carlo Rossi is where it is at in GH!! 250 pesos or something?
- Thread starter Criss Colon
- Start date
DR Customer Sevice?????
Yup good old Carlo Rossi is where it is at in GH!! 250 pesos or something?
I am no wine expert and I have no internet refrences..... just so we are clear.
I manage restaurants so of course got to know my wines.
The term bouchonn?e is used when a wine is tasted, and does not taste good. The term which refers to the cork is misleading.
2 cases.
First the wine is bad, can be for diffrent reasons ( temperature of stockage, cuve/barrel fouled......), the client will refuse the bottle ( it his right in fr/ch ), the vigneron ( if like me u buy directly from the producer ) or the caviste, ie guy who sells wine ( most restaurants will go that route ), will replace the bottle.
Second case, the wine has a faint smell of cork. Some ignorant clients will refuse the wine, most restaurants wont argue. If left a couple of minutes of oxygenation, the wine will loose the faint smell and be perfect ( well as it is supposed to be ). Some restaurants will perecipit?e the wine in order not to have this problem. ie tip the bottle, fast into a wine jug ( special jugs for diffrent wines ). It is called carafer the wine.
If everybody starts using synthetic corks, u can eliminate problem number 2, which is not really a problem.
But it wont solve problem number 1, u will still have turned bad wines.
Also synthetic corks often do not let the wine breath, essential to age wine correctly.
With the new trend of biodynamic ( bio and often sulfat free )wines, u now get wines with lots of depot which people mistake for cork, when in fact it is sugar cristilasition......... also u can have gas escape when the bottle is opened. Again this is perfectly in the norm with biodynamics wine.
On a side note, I worked for a wine entertainement buisness( also cheese and coffee ). Taste great wines, quizzes and games involving wine.
One game had 4 dark, opaque glasses. One with white wine, one with red, one with ros?, one with a mix of red and white. Out of a humdred participants, maybe 10 got them right.......... as in food, wine is tasted also by sight....... ( dont believ me ?? Give it a try......).
No question about the label snobs..... easily fooled
we find sangria a good option in the heat
Personally, I like blends.... and blend my own
The Carlo red & white at 50/50 is OK.... don't turn your nose up.... just like sangria, in a way
play with it... some like more red or more white.... not bad
and the other great fallacy -
red wine at room temperature
what temp do you think those French chateaus were when that rule started ?
we find sangria a good option in the heat
Personally, I like blends.... and blend my own
The Carlo red & white at 50/50 is OK.... don't turn your nose up.... just like sangria, in a way
play with it... some like more red or more white.... not bad
and the other great fallacy -
red wine at room temperature
what temp do you think those French chateaus were when that rule started ?
Uhmm...On a 20 K pesos bill, I wouldn't expect the wine to be cheap (good or not)
But what do I know I usually don't pay the bill....
As usual...Hot....I don't think I'd last five minutes with you...
You have definitely got it goin on girl....
I would have written that and this GUY FORGOT TO ASK HOW MUCH THE WINE WAS LOL That is a lesson learned quick.
As to wine snobs most people dont know what they are drinking. They go on about hints of whatever or they tell you how much a bottle cost.
A friend of mine who happens to be a DC lawyer got married to another superyuppie and for the wedding I bottled my wine that I make and had the invitation copied into labels which I put on the bottles. I put some bottles on each table.
At the cocktail hour some people were talking wine which I have made every year except when I was in the service since I was about six. All of these so called sophisticates and not one of them knew that Malbec is a Bordeaux grape or really that all wine sold is a blend and that the jugs of Ernest and Julio gallo are as good as most of the wines that they pay thirty bucks a bottle for etc..
I remember telling a couple of them that most Italian people make thier own wine and its really not a big deal and they laughed and scoffed and made jokes about my wife stomping grapes and other less than complimentary things.
Then during the reception all of the wine experts at the table were talking about the wine in the bottles and how great it was and they were definitely going to order cases of it when they found out who made it. The look on thier faces when I told them it was made in City Island the Bronx was priceless.
If somebody charged me a hundred bucks for a bottle of Spanish wine which I used to sell at my restaraunt in NY for thirty bucks and still make a thousand percent profit I would print the name of the place and offer a reward for someone to kick his azz. LOL
As to wine snobs most people dont know what they are drinking. They go on about hints of whatever or they tell you how much a bottle cost.
A friend of mine who happens to be a DC lawyer got married to another superyuppie and for the wedding I bottled my wine that I make and had the invitation copied into labels which I put on the bottles. I put some bottles on each table.
At the cocktail hour some people were talking wine which I have made every year except when I was in the service since I was about six. All of these so called sophisticates and not one of them knew that Malbec is a Bordeaux grape or really that all wine sold is a blend and that the jugs of Ernest and Julio gallo are as good as most of the wines that they pay thirty bucks a bottle for etc..
I remember telling a couple of them that most Italian people make thier own wine and its really not a big deal and they laughed and scoffed and made jokes about my wife stomping grapes and other less than complimentary things.
Then during the reception all of the wine experts at the table were talking about the wine in the bottles and how great it was and they were definitely going to order cases of it when they found out who made it. The look on thier faces when I told them it was made in City Island the Bronx was priceless.
If somebody charged me a hundred bucks for a bottle of Spanish wine which I used to sell at my restaraunt in NY for thirty bucks and still make a thousand percent profit I would print the name of the place and offer a reward for someone to kick his azz. LOL
This can happen anywhere including the states. Perhaps they should have asked for a glass first. Buyer beware. Yes the owner could have given them a break but most in the DR just don't have that DNA in them.
They are in the ?Gaming Industry? so they/YOU can afford it!!!!!
?Coward? for not giving the name of the restaurant????
DR1 has rules about bad mouthing a business without posting your Name etc.
I wouldn't do it ANYWAY!!!!!
My Mama taught me better!
Why do you care, YOU can't afford to eat there anyway!!!!
Try someplace with a 150 peso ?Plata Del Dia?!!!!
And a nice bottle of ?Gitano?!!!!!
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?Coward? for not giving the name of the restaurant????
DR1 has rules about bad mouthing a business without posting your Name etc.
I wouldn't do it ANYWAY!!!!!
My Mama taught me better!
Why do you care, YOU can't afford to eat there anyway!!!!
Try someplace with a 150 peso ?Plata Del Dia?!!!!
And a nice bottle of ?Gitano?!!!!!
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
Customer service in the DR is a very rare item. The reason being is the up front people in the micro managed business culture do not have the authority to make goodwill or common sense decisions. The boss or owner makes the decisions and most of the time he is not available. When he is available he usually makes the wrong decision.
Regards,
PJT
Regards,
PJT
this is so very true. when the boss is away, the employees make the decisions. even about the prices!! my buddy went to buy a sofa in Moca a while back, and the store owner quoted him a price. he left the store to go look at some others. he did not see anything else that he like better, so he returned to the store to buy it. the owner had left, and the guy in charge wanted to tack on 3 grand to the price. my friend told him that he had an agreement with the owner, but the sales guy said that his price was the going price. so, my buddy left and got it elsewhere.
how is that, you ask? well, some of the owners give these guys leeway to add a little something to the price for themselves, but, being greedy idiots, they add amounts that nullify the sale.
Another thing that happens in DR is a lot of times the employees do not even know the special offers at the time in the business or choose not to explain those offers to the customer.
they choose not to, so as to pocket the reductions for themselves. the problem is that they have no concept of what is reasonable, and many business owners are losing sales because of the greed of the employees. i just looked recently at a convection oven, and the sales girl told me it was 17,000 pesos. a guy i know looked at it last year, and they were asking 9000. i am sure the sales girl was hoping to make a killing before the boss showed up .
Talking about customer service (and the boss being away). I went to a drug store recently, arriving at 9:50 pm. (closes at 10). The door was closed, employees inside. They opened the door a little bit and said: 'estamos cerrados'. I said: aren't you closing at 10?. No. My working day ends at 10, so I have to balance the cash before that to be able to leave at 10.
I asked: does your boss know? She said her boss is never there in the evening (not even ashamed). She did give me the medicines I needed but when I left I told her: there is a drugstore across the street and another one about 100 meters away from you, if this is your service level I know where I will be buying from now on.
I asked: does your boss know? She said her boss is never there in the evening (not even ashamed). She did give me the medicines I needed but when I left I told her: there is a drugstore across the street and another one about 100 meters away from you, if this is your service level I know where I will be buying from now on.
Dr customer service : before we left for our camping trip, went to a local colmado and bought a gallon of rum. A week or 10 days ago. 700 pesos ( or maybe 750 cant remember).
As we pack the bags and the donkey, getting ready to leave, my wife drops the rum......... a gallon is a lot of rum.
I wasnt very pleased, u can imagine. I ranted and cussed and pested that the gallon in the end had cost me 1400 pesos.
Anyway when we came home, the colmado guy stopped off at my inlaws where I was drinkimg coffee. It is a small campo, the story had been roumd. He asked if I still had the broken bottle and coild he please see it. I produced it. The seal around the screw top was still intact. He asked me to let him take it away so he could see if something could be done. Told me to drop round in a couple of days.
Well I went round this morning while a ran a couple of errands. And guess what....... he produced a gallon of rum from under the counter !!!!!
How is that for customer service !!!!!!
I know they speak with the rum delivery guy who reports to Brugal that he broke a bottle and so they write it off. So the colmado guy is not losing anything.
But even so, great service.
As we pack the bags and the donkey, getting ready to leave, my wife drops the rum......... a gallon is a lot of rum.
I wasnt very pleased, u can imagine. I ranted and cussed and pested that the gallon in the end had cost me 1400 pesos.
Anyway when we came home, the colmado guy stopped off at my inlaws where I was drinkimg coffee. It is a small campo, the story had been roumd. He asked if I still had the broken bottle and coild he please see it. I produced it. The seal around the screw top was still intact. He asked me to let him take it away so he could see if something could be done. Told me to drop round in a couple of days.
Well I went round this morning while a ran a couple of errands. And guess what....... he produced a gallon of rum from under the counter !!!!!
How is that for customer service !!!!!!
I know they speak with the rum delivery guy who reports to Brugal that he broke a bottle and so they write it off. So the colmado guy is not losing anything.
But even so, great service.