When I went to banco Reservas here in Jarabacoa they had a different rate that on the website so our secretary phoned Santiago. Santiago said I have to go to Santo Domingo for my first passport . This is different than one I was told when I got my paperwork for citizenship. She then called the passport office in La Vega and they said the same thing. They also said only the Bank Reservas at the santo Domingo office had the correct formula...etc. What hasbeen recent experiences with this?