Health Insurance

[rubio_higuey]

How do I handle that?

DIDA and SISALRIL. Take your complementario payment stubs, your copay receipts from tests, and file a complaint at DIDA and at SISALRIL.

Also in most insurance companies the carnet shows Basic+Complementario. Also you should go to Universal office, not through agent, and ask the rep there what plan you have and what do they see in their computers. Go from there. Maybe your agent isn't paying the premiums to Universal... Would not be the first case.

 

[rubio_higuey]

TBH, I had the opportunity to switch to Humano about 6 years ago. I wish I would have done it.

Are you on TSS insurance? You can still switch. While you pay your TSS contributions, you can switch once every year.

 

[drstock]

I have Humano, but they pulled their agent out of Bournigal, probably due to CV19, and now you have to go to the main office on Beller for authorizations.
And doctors complain about Humano as well.

ARS Monumental's rep there has gone too. Probably they all have.

 

[No Place Like Home]

contact this lady Jeannette ogando12@gmail.com. Very good insurance broker in POP. Tell her Gerry suggested her.

 

[JD Jones]

DIDA and SISALRIL. Take your complementario payment stubs, your copay receipts from tests, and file a complaint at DIDA and at SISALRIL.

Also in most insurance companies the carnet shows Basic+Complementario. Also you should go to Universal office, not through agent, and ask the rep there what plan you have and what do they see in their computers. Go from there. Maybe your agent isn't paying the premiums to Universal... Would not be the first case.

This may be the next step. I have requested a new carnet since mine is ancient.

The persons I've been talking to is my agent, and the Cust. Service rep at Seguros Universal as well. The Cust. Service rep says my insurance is fine with no lapses in payments (I pay Universal directly via bank transfer)

Let's see what happens next week with my next round of tests.