Well yes you did say but not to me. I'm not the one inquiring about importing cigars to the DR. I was just trying to help a DR1 member.Told you.
Well yes you did say but not to me. I'm not the one inquiring about importing cigars to the DR. I was just trying to help a DR1 member.Told you.
its excellent. never a problem .. office across from jumbo and a new office in friusa..they send you emails to keep you updated where your package is..How is the service overall with BM Cargo. Getting tired of EPS...........
i just received cigars last week. Did the law change this weekIt is not the shipping company. The laws have changed.
I am very grateful for your efforts on my behalf as well as other members who might benefit from this information. I will take this result on faith and register with Domex. I have also noted the name and phone number. Thanks again.I'm sorry you had such a bad experience with Domex costumer service. My rare costumer support interactions with Domex have been acceptable.
I just called Domex Miami at 1-305-599-3939 and spoke with Roberto. He tells me that the limit is ten (10) cigars. That is, if you ship ten cigars or less to DR there is no issue. The conversation was quick and pleasant.
You are welcome. Domex has a very comprehensive online package tracking system. They also send you an email once the package is available for payment. You can pay online once your package is available and choose to pick it up or have it home delivered.I am very grateful for your efforts on my behalf as well as other members who might benefit from this information. I will take this result on faith and register with Domex. I have also noted the name and phone number. Thanks again.
@NotLurking Hello! I just completed registration at Domex and received a cofirmatory email with my password to login. However, my login fails because I never was given the opportunity to choose a user name. I used my account name but that fails too. So this is a website failure. The only option is "forgot password" which I did not do. I'll eventually figure this out, contact the company tomorrow, etc. But any ideas??I am very grateful for your efforts on my behalf as well as other members who might benefit from this information. I will take this result on faith and register with Domex. I have also noted the name and phone number. Thanks again.
They have to assign a password too. They'll get you up and running tomorrow.@NotLurking Hello! I just completed registration at Domex and received a cofirmatory email with my password to login. However, my login fails because I never was given the opportunity to choose a user name. I used my account name but that fails too. So this is a website failure. The only option is "forgot password" which I did not do. I'll eventually figure this out, contact the company tomorrow, etc. But any ideas??
Once they create your account, ask them to give you an username and password so you can use their services and pay online if you choose. LUCAS61: Sorry hit the wrong keyboard key and messed up my response. The automated email gave me a pasword but failed to give me a user name. So I'll have to sort it out tomorrow and hope these people take care of business.
The login combination is your Domex ID a number that look like this: D01-XXXXXXX plus your chosen password.@NotLurking Hello! I just completed registration at Domex and received a cofirmatory email with my password to login. However, my login fails because I never was given the opportunity to choose a user name. I used my account name but that fails too. So this is a website failure. The only option is "forgot password" which I did not do. I'll eventually figure this out, contact the company tomorrow, etc. But any ideas??
I finally got it! Thanks! It was that plus Windows' browser. My default browser, Opera, failed.The login combination is your Domex ID a number that look like this: D01-XXXXXXX plus your chosen password.
Good stuff!I finally got it! Thanks! It was that plus Windows' browser. My default browser, Opera, failed.
No the law hasn’t changed. They they just don’t open every package.i just received cigars last week. Did the law change this week
Maybe the reason is your courier has this rule. Is is listed anywhere on the Govt. site? Not all couriers work the same.............No the law hasn’t changed. They they just don’t open every package.
I can’t imagine you hadn’t think of this reason.
No the law hasn’t changed. They they just don’t open every package.
I can’t imagine you hadn’t think of this reason.I
I been receive cigars thru out the year never a problem.....No the law hasn’t changed. They they just don’t open every package.
I can’t imagine you hadn’t think of this reason.
Remember Domex has free home delivery. No need to go to an office to pick up packages.@Not Lurking: Hello. The wonderful Padron (of Nicaragua) cigars, gifted by my family, arrived today. The shipping process was smooth as butter. I think that the tracking is more granular (to the minute) and frequent that that of Vimenpaq. For the benefit of other members who might be comparing courier services, when you check your Vimenpaq order you must login to the website. That's customary. But Domex has a better way. When they receive the order, they send you an email with a "Ver Status" link. You just keep that in your inbox, click on that link for real time updates. The updates were much more plentiful than for Vimenpaq.
My pickup point was in San Carlos close to where I live and there were no issues there. And, best of all, there were no issues with La Aduana or the shipping of cigars (Vimenpaq blocked an order of a mere five cigars. I received 8 cigars for around $180.00, primo of the primo. I told my family "the rule": less than $200.00 and less than 10 cigars.