BM Cargo Service is good that's why .. people want their packages with no hassles
Exactly. That's one reason I have always had great respect towards them. There is absolutely nothing fancy in their office, nothing. It's an old building, rather small, they have hardly any advertising, so they have an image of being humble at least with POP branch. Yet service is and has always been (for the more than decade we've been their customers) top notch, I have felt almost like back home dealing with them. They are the only Dominican business I have even had meaningful communication via email. Timely, professional.
My apologies for saying they don't have a proper website. I went with the link provided in the news article... Appears to be superb journalism...
I have no idea how big is this market in the DR, but I would assume that to all of these to stay in business the market has to be growing? I don't think many loyal customers would leave their existing courier though, so the new ones would have to, at least partially, focus on new clientele?
I hope I get this right, but don't these couriers exist in the DR only because of the dubious customs unless you really know what you're doing? So they only exist as a workaround if you will as anyone ordering stuff from abroad straight to the DR address would have deal with the customs themselves? So the whole country to move forward actually it would needed to overhaul the govt/aduanas and not add couriers. I realize adding a courier (=another middleman) is much easier than to try to work with the DR govt. When I order stuff from abroad in the EU, I obviously don't use any courier but the customs directly...
One would think after 3 or 4 such shippers existed prices would drop. Not really the case.
Apparently BMCargo does offer free return shipping to their Miami location. Other couriers may too, never had a reason to ask.
dr1.com
I agree with you on this being potentially a hassle. It was another poster (cavok) that pointed out this new thing this to me in another, linked thread.
Some courier companies may offer free return for items under US$200. Be forewarned, if there were import taxes and fees paid for item(s) over US$200 the process of documentation to reclaim the taxes and fees will come at a cost. If the costs to reclaim are more than the value of the item(s) it is best not to return. Depending on the situation, i.e., a damaged or wrong product, it may be best to contact the original vendor and inquire if they can help, provided you give them documentation of the matter. Sometimes, they will refund your costs and/or reship, depends on their return policy and goodwill.
