I like the Hyatt Zilara although the prices have gone up since we stayed there. Most of the reviews I read are good, there are also negative ones. It is an AI though, so IMO while the service level is above the Bahia, it is still an AI. When people ask me where they should stay in Punta Cana, my first question is "what do want or expect from the resort". Some say they do not care; they just want a good pool/beach. Others say they want a resort with a good selection of ala-cartes. Or some say they want a quiet resort, one where they can just relax. It comes down to what you are looking for and how much you want to spend. The type of person(s) that stays at the Hyatt/Secrets are normally not what you may see at the Bahia. It is a different atmosphere and that is what some people are willing to pay for. I agree that spending a lot on a vacation (resort) then having it not be what you expected would make someone feel cheated. Paying $1000 per night, of course you're expecting an excellent product, but I would not expect the service level of a 5-star London hotel when staying at an AI in the DR. For some, paying $1000 (for example) per night makes them feel as though they are getting something "better". Of course, everyone has their own opinion on what "better" is. I agree with how you view it, you know what you are paying so you have an idea of what to expect.