Time has come for good ol PJT to renew his residency with immigration. However, the online process has become a vicious circle.
PJT has all the necessary documents. He went online, set up a user name and password, scanned his documents, filled out the application, and supposedly uploaded the data.
The shortfall of the system is there is no clear indicator within the migracion website to flag you of a successful upload of information, including the scanned documents in jpg format.
PJT was notified by email by migracion to modify his submission. He reentered the website. However, the kicker is, the website is not allowing the scanned files to be uploaded because the page for the upload cannot be accessed.
What to do? Talked with the Punta Cana migracion and they say wait for migracion to ask for modification, by phone with migracion in Santo Domingo and they say wait for request for modification, by phone to migracion's automated phone messages again "wait for modification request".
Well how can one modify if he cannot access the website pages to modify, upload, and receive acknowledgement of a successful upload.
It is a vicious circle, need human intervention.
Can't find people to say I can help you.
Any advice or contact information?
Regards,
PJT
PJT has all the necessary documents. He went online, set up a user name and password, scanned his documents, filled out the application, and supposedly uploaded the data.
The shortfall of the system is there is no clear indicator within the migracion website to flag you of a successful upload of information, including the scanned documents in jpg format.
PJT was notified by email by migracion to modify his submission. He reentered the website. However, the kicker is, the website is not allowing the scanned files to be uploaded because the page for the upload cannot be accessed.
What to do? Talked with the Punta Cana migracion and they say wait for migracion to ask for modification, by phone with migracion in Santo Domingo and they say wait for request for modification, by phone to migracion's automated phone messages again "wait for modification request".
Well how can one modify if he cannot access the website pages to modify, upload, and receive acknowledgement of a successful upload.
It is a vicious circle, need human intervention.
Can't find people to say I can help you.
Any advice or contact information?
Regards,
PJT