Bill Chlebek
bchlebek@fiesta-hotels.com
Writes to DR1:
Please be advised that the Palladium / Fiesta hotels located in Punta Cana DID NOT cease operations as was reported on DR1.COM. For your information, the three hotels remained operational during and immediatley after the storm - and in fact - took in guests from other hotels. The hotels have been in operation thru the entire period in which DR1.COM was reporting that they were in fact closed.
Prior to DR1.COM issuing an update with what is important information, the sources used by DR1.COM should take the time to verify the accuracy of that information as it can have an adverse effect on business - due to inaccurate reporting that borders on negligence.
Obviously, because what DR1.COM had posted was in direct conflict with the realities of the situation - as it relates to the Palladium Bavaro, Palladium Palace and the Fiesta Beach - there has been confusion in the marketplace for consumers, retail travel agents and tour operators.
For your information the Director of the Palladium / Fiesta hotels in Punta Cana, Jorge de la Vieja, should be the one and only source in which DR1.COM uses when determining exactly what the status of the hotels are at any given time along with a physical visit by someone from DR1.COM.
Again, the three Palladium / Fiesta hotels are and have been in operation.
bchlebek@fiesta-hotels.com
Writes to DR1:
Please be advised that the Palladium / Fiesta hotels located in Punta Cana DID NOT cease operations as was reported on DR1.COM. For your information, the three hotels remained operational during and immediatley after the storm - and in fact - took in guests from other hotels. The hotels have been in operation thru the entire period in which DR1.COM was reporting that they were in fact closed.
Prior to DR1.COM issuing an update with what is important information, the sources used by DR1.COM should take the time to verify the accuracy of that information as it can have an adverse effect on business - due to inaccurate reporting that borders on negligence.
Obviously, because what DR1.COM had posted was in direct conflict with the realities of the situation - as it relates to the Palladium Bavaro, Palladium Palace and the Fiesta Beach - there has been confusion in the marketplace for consumers, retail travel agents and tour operators.
For your information the Director of the Palladium / Fiesta hotels in Punta Cana, Jorge de la Vieja, should be the one and only source in which DR1.COM uses when determining exactly what the status of the hotels are at any given time along with a physical visit by someone from DR1.COM.
Again, the three Palladium / Fiesta hotels are and have been in operation.