Excellent advice. And make no mistake about it, there is a chance of charges you never made added, ALWAYS check all your charges at check out in any of these hotels.........When you check in a "hold" is put on your credit card for a certain amount, normally the room charges. You're not actually "charged" until you check out, in case there were any incidental charges (phone calls, etc..) Not sure if Whala? (Bavaro) is new, I always thought it was just renamed and renovated to an extent. I always book directly with the hotel (website, call if needed). That way if there are any issues, they can't push the resolution off on the booking company.