Hi DR! I must get this out and get as much help as possible
You many industries are suffering during this global financial crisis but nothing like the DR call center industry...We have lost many good US and Canada business partners just because of our call center industry lack of respect for all the rules....
I have work with many Dish network master pOE partners in outsourcing their business development to the Dominican Republic..and its sad to say that 24 call centers that i out source to all did ss fraud at one point or another...
and not just a isolated offense where the customer was the one involve in doing the fraud but many time the agent and call center owner going the extra mile to get a SS form some one esle , a dead person social security and stealing cc form other clients........
THis has to stop.................We as Dominicans and Foreigners must not sponsor call centers that are engage in this type of activity...
Its sad to say that with all our advantages of proximity and cultural acceptances of the American way of life we cant flourish in a service industry that its desperately looking to cut cost....
I would like to file a legal complaint of those individual that are involve in many fraud for misrepresenting them self with a company name that does not exist to odes that sit home buying sales for magnets that work for People like Mr Mike and I and put us in a position where we loose money and our customer information is putting on the line..
We are serous business men fighting to make a living and this cold heart Fellow Dominicans are killing our industry... please spread the word.
Its sad I have interview over 30 potential work from home agents and this fraud cultured has spread to every conner of the island where we cna find a person with a dsl line that has telemarketing call.I feel bad today to represent such a industry in international arena.. Every time i mention DR i get insulted..
att
Albin Ortiz
GruPo Opus Gamma Inc
A NY state LLC
You many industries are suffering during this global financial crisis but nothing like the DR call center industry...We have lost many good US and Canada business partners just because of our call center industry lack of respect for all the rules....
I have work with many Dish network master pOE partners in outsourcing their business development to the Dominican Republic..and its sad to say that 24 call centers that i out source to all did ss fraud at one point or another...
and not just a isolated offense where the customer was the one involve in doing the fraud but many time the agent and call center owner going the extra mile to get a SS form some one esle , a dead person social security and stealing cc form other clients........
THis has to stop.................We as Dominicans and Foreigners must not sponsor call centers that are engage in this type of activity...
Its sad to say that with all our advantages of proximity and cultural acceptances of the American way of life we cant flourish in a service industry that its desperately looking to cut cost....
I would like to file a legal complaint of those individual that are involve in many fraud for misrepresenting them self with a company name that does not exist to odes that sit home buying sales for magnets that work for People like Mr Mike and I and put us in a position where we loose money and our customer information is putting on the line..
We are serous business men fighting to make a living and this cold heart Fellow Dominicans are killing our industry... please spread the word.
Its sad I have interview over 30 potential work from home agents and this fraud cultured has spread to every conner of the island where we cna find a person with a dsl line that has telemarketing call.I feel bad today to represent such a industry in international arena.. Every time i mention DR i get insulted..
att
Albin Ortiz
GruPo Opus Gamma Inc
A NY state LLC