Uber in Santo Domingo

mofongoloco

Silver
Feb 7, 2013
3,002
9
38
Took an Uber from the colonial Zone to SDQ. It gave a price range of 500-650 pesos upfront. the fare system is slightly different than my home city.

The final bill was 605 pesos at midday on a Sunday. Just checked my charges and the final payment was $12.38 usd. Of course, we had to stop and get gas. Tolls were included and he paid in cash.

My final fares in and around Santo Domingo were $1.80-3.77. From east to west and and back and forth to the blue mall and such.

Had quite a few cancellations after waiting. Also, long time with pick ups. I think it is because the drivers don't follow the app or there is a lag time on the gps.

They also offer Uber Motoconcho. First time I've seen that. Apparently, they provide a helmet. I didn't use uber motoconcho, but like a fool I did take my life in my hand routinely using motoconchos in las terrenas and short trips in santo domingo.

All the cars were better than average. All had ac going.
 

bigbird

Gold
May 1, 2005
7,375
164
0
Took an Uber from the colonial Zone to SDQ. It gave a price range of 500-650 pesos upfront. the fare system is slightly different than my home city.

The final bill was 605 pesos at midday on a Sunday. Just checked my charges and the final payment was $12.38 usd. Of course, we had to stop and get gas. Tolls were included and he paid in cash...............

I noticed the fare from/to airport to/from SD Centro have gone down in the past several months. The fare used to be closer to 1,000 pesos but lately for me has been between 525 to 625 pesos. i don't know how the drivers are making any money at this low pricing. I consider 1,000 pesos a fair rate considering you always get a nice clean car with A/C.

In town i have gotten short trips sometimes as low as 75 pesos. i always keep 50 pesos bills on hand for tips on the short trips and 100 pesos for the airport run.
 

Cdn_Gringo

Gold
Apr 29, 2014
8,714
1,184
113
I used Uber exclusively when in SD last week. On the trip back to the bus, I was charged more than was listed by the app. The driver took a very circuitous route. I didn't notice the bad route choice until I viewed my email receipt. Logged onto the uber website, filled out an online form and immediately received a 100 peso credit.

I noticed there was a check box for reporting rides where the driver had to stop for gas or asked the passenger to pay for tolls.
 

Cdn_Gringo

Gold
Apr 29, 2014
8,714
1,184
113
Unlike the taxi syndicos, uber drivers make their money by taking lots of fares. The turistico taxi drivers hangout under a tree waiting for a gringo whale to waddle up and agree to pay their monthly car payment.
 

JasonD

Bronze
Feb 10, 2018
1,009
2
38
I noticed the fare from/to airport to/from SD Centro have gone down in the past several months. The fare used to be closer to 1,000 pesos but lately for me has been between 525 to 625 pesos. i don't know how the drivers are making any money at this low pricing. I consider 1,000 pesos a fair rate considering you always get a nice clean car with A/C.

In town i have gotten short trips sometimes as low as 75 pesos. i always keep 50 pesos bills on hand for tips on the short trips and 100 pesos for the airport run.

Ummm......how do you usually request the Uber upon arrival?
 

JasonD

Bronze
Feb 10, 2018
1,009
2
38
Took an Uber from the colonial Zone to SDQ. It gave a price range of 500-650 pesos upfront. the fare system is slightly different than my home city.

The final bill was 605 pesos at midday on a Sunday. Just checked my charges and the final payment was $12.38 usd. Of course, we had to stop and get gas. Tolls were included and he paid in cash.

My final fares in and around Santo Domingo were $1.80-3.77. From east to west and and back and forth to the blue mall and such.

Had quite a few cancellations after waiting. Also, long time with pick ups. I think it is because the drivers don't follow the app or there is a lag time on the gps.

They also offer Uber Motoconcho. First time I've seen that. Apparently, they provide a helmet. I didn't use uber motoconcho, but like a fool I did take my life in my hand routinely using motoconchos in las terrenas and short trips in santo domingo.

All the cars were better than average. All had ac going.

Ubr motoconcheos, really, is it embedded on the app?
 
Feb 7, 2007
8,004
625
113
Long overdue, no complaints from me............
It might now be cheaper to use Cabify. Last time I checked, Cabify was about 10 to 15% more expensive than Uber as per route pricing estimates. With Uber going up by 33%, Cabify will now be cheaper. As will many flat rate tariffs from Aero taxi and Apollo taxi, especially if Uber peak pricing hike is thrown into consideration. But competition is good, for everyone involved. Not so the rate hikes. We will see in a few months if it was a good move by Uber or not.
 

bigbird

Gold
May 1, 2005
7,375
164
0
................, especially if Uber peak pricing hike is thrown into consideration. But competition is good, for everyone involved. Not so the rate hikes. We will see in a few months if it was a good move by Uber or not.

I don't think Uber had much choice. I have taken several short trip Uber rides and only billed 70 pesos. How long did they think they could hold onto their drivers at that low rate. A decent fair from SD Centro to the airport with any taxi company would be 1,000 pesos. I have on several occasions gotten that same ride with Uber for 600 pesos.

The increase may also cut down on the infrequent peak pricing as hopefully this new rate will encourage more drivers to sign up with Uber............. but like you say, let's wait a few months and see what happens.

Once again i am all for the rate increase and still prefer Uber over Apolo, High Class, or another other taxi company.
 

Mcinbrass

Bronze
Jan 2, 2002
835
66
48
Had a particular problem w Uber my last trip. Was sitting in Pacos waiting to go to the Airport. Was trying the App and every driver asked me where I was going? And they wouldn't move the car until I told them. It seems they didn't want to pick me up there
 

bigbird

Gold
May 1, 2005
7,375
164
0
Had a particular problem w Uber my last trip. Was sitting in Pacos waiting to go to the Airport. Was trying the App and every driver asked me where I was going? And they wouldn't move the car until I told them. It seems they didn't want to pick me up there

???????????
 

mofongoloco

Silver
Feb 7, 2013
3,002
9
38
Had a particular problem w Uber my last trip. Was sitting in Pacos waiting to go to the Airport. Was trying the App and every driver asked me where I was going? And they wouldn't move the car until I told them. It seems they didn't want to pick me up there
maybe cuz all the taxi guys hang out there.  With three bald tires, ripped seats no a/c and worn out shocks.  They have an informal system of who gets the fare.  They don't like uber drivers.  That would be my supposition.  I think some drivers have lousy phones that use 3g so the map doesn't update quickly enough.

I tried driving uber for a week.  just for fun.  Way too much work.  But I use it daily when I'm home.  
 

bigbird

Gold
May 1, 2005
7,375
164
0
I can confirm the latest Uber try to scam you deal...……

Pickup at SDQ airport and ride into Santo Domingo Centro has always been dirt cheap and seems to be even cheaper the past several months. Just took Uber from airport into the center of SD and the fare was 580 pesos. Now we all know this is ridiculous even after I gave him a 200 pesos propina.

So the scam goes like this...……… You contact Uber driver through the app and immediately he sends you a text message saying his app is not working can I pay cash. I tell him I don't have cash (which is a lie) so he tells me he can't do the trip and anyone I ask will want cash.

I tell him to cancel trip which he doesn't do so I cancel trip and get charged 70 pesos. I try again thinking I will get different driver. Same driver and once again I get charge 70 pesos to cancel. Finally the fourth time go round I get a different driver and he show up in a few minutes and off we go. 580 pesos + tip,,,,,, still way too low.

Six or seven months ago the rate was always around 1,000 pesos into town which I felt was a good deal.

So now I need to go online and file a complaint to get my 70 pesos times three refunded.
 

Mcinbrass

Bronze
Jan 2, 2002
835
66
48
I can confirm the latest Uber try to scam you deal...……

Pickup at SDQ airport and ride into Santo Domingo Centro has always been dirt cheap and seems to be even cheaper the past several months. Just took Uber from airport into the center of SD and the fare was 580 pesos. Now we all know this is ridiculous even after I gave him a 200 pesos propina.

So the scam goes like this...……… You contact Uber driver through the app and immediately he sends you a text message saying his app is not working can I pay cash. I tell him I don't have cash (which is a lie) so he tells me he can't do the trip and anyone I ask will want cash.

I tell him to cancel trip which he doesn't do so I cancel trip and get charged 70 pesos. I try again thinking I will get different driver. Same driver and once again I get charge 70 pesos to cancel. Finally the fourth time go round I get a different driver and he show up in a few minutes and off we go. 580 pesos + tip,,,,,, still way too low.

Six or seven months ago the rate was always around 1,000 pesos into town which I felt was a good deal.

So now I need to go online and file a complaint to get my 70 pesos times three refunded.

Ok yea same thing happened to me, but how long will uber wait for the driver to pick me up, if the App says 1 minute and 20 minuted go by shouldn't the app automatically cancel the trip?
 

Cdn_Gringo

Gold
Apr 29, 2014
8,714
1,184
113
Taking advantage is the Dominican way. I don't talk to these drivers unless it is to provide more precise p/u details. If the app doesn't show them moving in my direction or they don't arrive in a reasonable amount of time, I file a complaint against the driver. When enough of them get dismissed word will spread that if they become just like the taxis, they can expect to be sitting under a tree all day.
 

Mcinbrass

Bronze
Jan 2, 2002
835
66
48
Taking advantage is the Dominican way. I don't talk to these drivers unless it is to provide more precise p/u details. If the app doesn't show them moving in my direction or they don't arrive in a reasonable amount of time, I file a complaint against the driver. When enough of them get dismissed word will spread that if they become just like the taxis, they can expect to be sitting under a tree all day.

Its against Uber regulation to ask the passenger where they are going, and that's what they were doing, I suppose the next thing they would have said is could I pay cash. But Im surprised that Uber wouldn't cancel the call after the driver doesn't pick up after 20 minutes when the app says the arrival time is 1 minute.
 

bigbird

Gold
May 1, 2005
7,375
164
0
Its against Uber regulation to ask the passenger where they are going, and that's what they were doing, I suppose the next thing they would have said is could I pay cash. But Im surprised that Uber wouldn't cancel the call after the driver doesn't pick up after 20 minutes when the app says the arrival time is 1 minute.

The app never cancelled in my situation. Initially driver was to arrive in 2 minutes. Clock got up to 8 minutes and his vehicle never moved and app still charged me for cancellation. I will get a refund but if Uber continues with this game the drivers try to play at airport pickup I will just go back to my old means of transpo from SDQ.

I also know a couple other people who had the same game pulled on them at SDQ.
 

The Professor

Member
Sep 22, 2015
55
0
6
I just thought that I'd throw this in here. I've been using Uber around Santo Domingo with very good results. However, I've had two extremely strange rides in a row to the airport, which convinced me that taking Uber from the city center to Las Americas is no longer a good idea. I don't know much about driving for Uber and wonder if the drivers have a way of knowing where you're headed before accepting the trip? If so, then I believe that there is a certain element targeting people headed for the airport, as it's probably a pretty good bet that they are a foreigner and potentially ripe for some Dominican to take advantage of.

I'll just tell the story of the most recent trip, which is the one that really opened my eyes to the potential dangers. I requested a ride to the airport, and to my surprise, a guy with a car which I would describe as being "slightly less than Uber quality" arrived to pick me up. I've been taking Uber around Santo Domingo with very few problems. The drivers are always prompt and driving clean, well maintained (by DR standards) cars. However, this guy was in a sub compact hatchback, which didn't even have enough space for my luggage. I had to put my things in the back seat and ride up front.

The thing I noticed immediately is that his car had a manual transmission, but he was struggling to drive it. Anyone who knows how to drive a stick shift could tell that he didn't know what he was doing. He almost stalled it several times at various traffic lights, and then completely in reverse when we had to back out of the toll plaza, which is another story. He wanted to chat a lot, though I had already advised that my Spanish wasn't that good. Really, he was trying to extract information to be used later for intimidation purposes. What can I say, he caught me with my guard a little low based upon my overwhelmingly good experiences with Uber, and I chatted with him a little. I won't go into specifics on my particular situation, but it became abundantly clear that he was trying to make me insecure and/or feel intimidated by talking about some of the things I told him about myself. I already know that it's a bad idea to share personal information with people in this country, as many will just try to use it to get what they want from you, but again, my guard was a little low on this day. Once I realized what he was doing, the conversation abruptly stopped.

The other strange thing is that he either really didn't know how to get to the airport, or he was purposely trying to veer off the main route and/or waste time, possibly setting me up to get robbed somewhere along the way. On 27 de Febero, in the central city, I had to direct him to take the express tunnels. Same thing after crossing the bridge over to the east, he failed to take the tunnel and instead stayed up with the local traffic. Again, when we get to San Vicente, he veers to the right and drives adjacent to the autopista, at which point, he could feel my energy change.

I'm a nice person, I prefer to be this way, but I am also someone who's not easy to mess with. I told him that I knew the way to the airport and for him to get on the autopista, to which, he complied. I went from "guard down" to "shields up" in about two seconds. My new found Dominican friend now seemed to be the one who was a little nervous. However, begins to do something that the other driver on my previous trip did, and at the exact same section of the road; drive fast and somewhat erratic, getting very close on the backs of the cars in front of us, swerving between lanes, etc. I just ignored him and wished that I knew how to say "you're about to be in a fight" in Spanish.

After an ordeal at the toll plaza, not attributable to my driver, he then stays to the left as we approach the turn to the airport, as if to speed right past it towards Boca Chica. Again, I have to yell at him "A LA DERECHA"! Tranquillo, tranquillo, he says, yanking the wheel to the right. Once inside, he had no idea which level was which, or where he was supposed to drop me off. Almost as if he had never been to the airport!

Although I will continue to use Uber in and around Santo Domingo, that was my last Uber to the airport. I'd advise others to use extreme caution or consider other options as well. This driver, and the one before, seemed to inexplicably move slowly or indirect at times, which makes me believe that they're working with other people for some kind of potential setup.