Maximum hardness treated by this process is 25 GPG. It is also not recommended to be used on well water systems and is for use in city water supplies. This media is actually used in industrial applications for descaling boilers and cooling towers to reduce service and lessen the amount of chemicals that need to be purchased.
Thx for the info. I knew about having to change the media periodically and came to the conclusion that this general type of equipment was not up to the task I would be subjecting it to.
The misnomer of calling it a water softener as opposed to a descaler is an example of how one can be easily mislead into thinking you are buying one thing when it is really another. If I remember correctly Eco-Serve did mention "scale" more often that "soft water" but I was still lead to the conclusion that "they" equated the two things as being the same.
The only person I know who raves about their water softness is the guy with the old style tub full of salt chips.