Most people in the Dominican Republic know that if they do not pay their power bill, they will be cut out from the service. Then how come EdeEste, the government-owned power distributor serving eastern Santo Domingo and beyond, has allowed a selection of customers to accumulate past bills for more than RD$662 million?
EdeEste says that in an effort to collect the outstanding debt and avoid unnecessary legal expenses, they are making available several measures to assist customers in regularizing their situation. Among the measures:
• Publishing a list of customers with the largest outstanding balances
• Enhancing its online platform to allow customers to manage their accounts quickly and securely from the comfort of their homes
• Extending the service hours of all its offices
• Offering specialized agents to provide various payment options
• Waiving late payment fees for customers who regularize their accounts within the next 30 days
The EdeEste administration says needs to reduce its losses and achieve the financial stability necessary to offer reliable and efficient electricity service.
“We invite all our users to take advantage of this opportunity and use our online platform and offices to update their accounts. Together, we can overcome these challenges and build a more stable and sustainable energy future for our community,” motivates EdeEste general manager, engineer Manuel Naut.
El Dia reports that among the businesses that have not paid their electricity bills there are restaurants, nightclubs, national radio and television stations, hotels, supermarkets, stores, industries, medical centers, and retail shops from various sectors.
The company’s largest debtors are electronic media outlets, one of which has accumulated over RD$250 million in unpaid bills, a medical center in Santo Domingo and a political party recognized by the Central Electoral Board. The party has not paid for the service for the past 28 months.
Read more in Spanish:
EdeEste
Diario Libre
El Dia
16 July 2024