Occidental Hotels
Some personal advice. We just returned from staying a week at the Occidental Hotels. We booked at the Grande Flamenco, near Jack Tar.
As Hillbilly mentioned, the hotel chain seems to be suffering from internal problems which unfortunately have a direct effect on their guests. Be sure to get ALL that is promised by your travel agent and/or tour group in writing.
Have your expectations in order, don't expect to eat seafood everyday, don't expect that your rooms will be great, be prepared for lines for everything. Although we did not stay at Jack Tar, we met others who did and were very disappointed. Two were repeat customers to the resort, and stated that they would never go back. IMO, Occidental seems to be running things on a shoestring and is trying to get by with the bare minimum for their guests.
Take some time, and venture off of the resort, try a couple of restaurants that are not part of the resort, (El Manguito being one), and you will have a good time.
Jack Tar has a nice location, but , from what I saw of it, and heard of it, it is in need of a major retrofit.