Growing pains..
I would like to say that I took blondytomato's complaint seriously, investigated it and sure enough, the cooks and a waitress (not Milka) remember the incident and did make a mistake on the meal.
There's no doubt that I would have apologized to the client and given them their meal for free, had I been there or aware of it, and I have now authorized the waitress to do just that in the future, should the situation arise.
We have generally improved the kitchen speed lately with a new system, but it failed us when blondy was here.
Ever since a certain real estate mogul stopped coming to Rocky's, business has doubled and we are going through growing pains.
We now have added more staff, despite the beginning of low season, so things should improve.
I would like very much to thank everyone for their kind words, and extend an offer to blondy to come back for an evening of free drinks & meals for her & her boyfriend.
Regards, Marco.