Zoomzx11,
I'm sorry about your experience. We have 28 full-time employees (Were open from 8:30am to 1AM 7 days a week, 365 days a year. we have two 8 hour shifts a day). We have a lot more overhead than a small establishment that is operating with only 8 or 9 employees.
I'm also sorry about your experience with "Watery Beer." Was this the Presidente draft beer? If so, unfortunately, I can't control the draft beer. However, if it was a bottle beer, i would be more than happy to buy you another bottle beer at your choosing. I think the draft beer will probably always taste perhaps a little watery to some people but, I have no control over that. however, just the same, I would be more than happy to buy you another draft beer if this was the case. I'm not a fan of draft beer myself but, whatever makes you happy i'll be more than happy to oblige.
As for the poor quality food, well, all i can do is recommend some of my personal favorites; Our hamburgers are "Black Angus" beef and come from Michigan. i think they're consistently good. Feel free to stop in sometime and i'll be more than happy to pull a box of Black Angus hamburgers out of the freezer and show them to you. They come wrapped, in a box of 24. All our beef, in my opinion, is consistent because, like many restaurants here, we import it from the U.S. You can't buy beef here on this island and expect it to be anywhere near consistent. plus, you just can't trust the way its been handled. But anyway, if you had a bad experience, stop in and ask for me, Frank, and i'll be more than happy to take care of you.