So, our daughter and two grandsons flew Frontier down to spend a week with us. No issues coming here. They were scheduled to fly home at 1:30 on Saturday. Several delays took it to 4 pm.
Took forever to load passengers, then an argument ensued when a Dominican man started fighting with the crew because he wasn’t seated with his girlfriend, which was mandatory for him because she doesn’t speak English. It stretched on for a long time, long enough that an announcement was made that now the pilots were over their deadline for flying.
The told everyone to gather their belongings and get off the plane. Anyone who lived in DR was told to go home, and everyone else was given a food voucher and a hotel voucher. Flight was rescheduled for 12:45 Sunday. After a couple of hours and lots of confusion, especially for the American passengers who were clueless, they were separated into families and adults. They were on the adults bus, taken to the Catalonia Hotel in Santo Domingo, where they were given two rooms. (Families were taken elsewhere). Frontier had the hotel open a restaurant to feed everyone dinner and they said breakfast would be at 6:30 and a bus would be there at 7:45 to take them to the airport. Daughter decided to reserve an Uber for 9:45 instead. They landed in Philadelphia in a snowstorm, and older grandson a day late getting back to college.
Son coming in February on Frontier, crossing my fingers.
PS We live about an hour west of Santo Domingo, close to two hours to airport. We did offer to go get them at airport.