So I just moved to a new part of Sosua about three weeks ago. Since then I have gone to Mama Pasta about five or six times. I really liked the meat lasagna.
Nothing else there has interested me but the meat lasagna was good. And my wife liked it too.
So earlier tonight we stopped in for the same. Plus I tried the meatballs and we had a drink. So far so good. When it was time for the bill he put an extra lasagna on it. I was confused. The explanation was that the last time we were there we took a full lasagna to go but his wife didn't charge us for it because she thought it was leftovers.
None of us can remember that now. Maybe he is right but how do I know that now? So my comment was that this was his fault and how does he presume to charge me for it now?
Of course he says it is not his fault and that we did it and should pay. What the hell? Is that how you run a business? If you make a mistake that is your fault and you suffer the consequences. I'm not trying to get over on anyone but I can't remember what exactly I ate and paid for two weeks ago no more than I expect him to be able to. And by the way if his business was that good he wouldn't be able to remember it. If he can remember that well then business must really suck because he isn't seeing anybody else in there.
I told him I had just moved into the area had been there five times in the past three weeks and he said I had only been there twice. That was the ultimate insult. He minimized my business and minimized me as a customer. Especially for a place that I never see very crowded. Are you kidding me? You can't remember how many times me or my wife have passed there but you can remember the one lasagna that should have been charged two weeks ago? Good for you. That says everything we need to know.
So I paid the bill as stated and told him I would never be back and that is the damn truth. I actually threw the money at the table. Sorry for him that he doesn't seem to think we are as good a customer as we would have been when his business seems to be oh so crowded every day. If you know the place you already know what I mean.
Sorry harleysrock, I know you love this place. Hey, I actually liked the lasagna too but when you have another arrogant, dumb*ss running the place there is no need to say I won't be back. I guess he never forgot to charge you for something you ate one night and then nonchalantly added it to your bill three weeks later.
What a shame. This place had potential. I was questioning why it didn't have a lot of customers and now I know why. If they keep this up they will continue this way until they run out of money.
At the end of the day we're talking about $250 pesos. A drop in the bucket. In reality it isn't worth arguing over which is why I decided to just pay it and leave. But the principle of it is more important than the money itself. It simply is not the way to run a business and not the way to treat returning customers when you already seem to have very few customers.
Funny. My Dominican wife said if a Dominican had treated a Gringo like that the Gringo would have had a major fit. She thinks I was pretty calm considering the circumstances. She deals with so-called Dominican a-holes every day and even she thinks he was a total a-hole. Well, be an a-hole then. But don't sit around crying the next day about why your business doesn't have any customers and doesn't make any money afterwards.
From now on when in El Batey I will stick with the only reliable good service, good food place I know for Italian here and that is Elefante (recently changed names to Titty y Ana I think for the mother and daughter).
Not sure what information I need to post here to put in a negative review for a business but I'm ready to post everything on this one because this guy is a first class #1 A*hole of a business owner. This is absolutely how you do not run a business. And yes I actually do run my own business for about another 18 months until I fully retire so I know how to treat my customers.
Email = chjopf@gmai.com
Name = Chuck Proconio
What else do you need to know to keep the thread going?, I will provide it.
Nothing else there has interested me but the meat lasagna was good. And my wife liked it too.
So earlier tonight we stopped in for the same. Plus I tried the meatballs and we had a drink. So far so good. When it was time for the bill he put an extra lasagna on it. I was confused. The explanation was that the last time we were there we took a full lasagna to go but his wife didn't charge us for it because she thought it was leftovers.
None of us can remember that now. Maybe he is right but how do I know that now? So my comment was that this was his fault and how does he presume to charge me for it now?
Of course he says it is not his fault and that we did it and should pay. What the hell? Is that how you run a business? If you make a mistake that is your fault and you suffer the consequences. I'm not trying to get over on anyone but I can't remember what exactly I ate and paid for two weeks ago no more than I expect him to be able to. And by the way if his business was that good he wouldn't be able to remember it. If he can remember that well then business must really suck because he isn't seeing anybody else in there.
I told him I had just moved into the area had been there five times in the past three weeks and he said I had only been there twice. That was the ultimate insult. He minimized my business and minimized me as a customer. Especially for a place that I never see very crowded. Are you kidding me? You can't remember how many times me or my wife have passed there but you can remember the one lasagna that should have been charged two weeks ago? Good for you. That says everything we need to know.
So I paid the bill as stated and told him I would never be back and that is the damn truth. I actually threw the money at the table. Sorry for him that he doesn't seem to think we are as good a customer as we would have been when his business seems to be oh so crowded every day. If you know the place you already know what I mean.
Sorry harleysrock, I know you love this place. Hey, I actually liked the lasagna too but when you have another arrogant, dumb*ss running the place there is no need to say I won't be back. I guess he never forgot to charge you for something you ate one night and then nonchalantly added it to your bill three weeks later.
What a shame. This place had potential. I was questioning why it didn't have a lot of customers and now I know why. If they keep this up they will continue this way until they run out of money.
At the end of the day we're talking about $250 pesos. A drop in the bucket. In reality it isn't worth arguing over which is why I decided to just pay it and leave. But the principle of it is more important than the money itself. It simply is not the way to run a business and not the way to treat returning customers when you already seem to have very few customers.
Funny. My Dominican wife said if a Dominican had treated a Gringo like that the Gringo would have had a major fit. She thinks I was pretty calm considering the circumstances. She deals with so-called Dominican a-holes every day and even she thinks he was a total a-hole. Well, be an a-hole then. But don't sit around crying the next day about why your business doesn't have any customers and doesn't make any money afterwards.
From now on when in El Batey I will stick with the only reliable good service, good food place I know for Italian here and that is Elefante (recently changed names to Titty y Ana I think for the mother and daughter).
Not sure what information I need to post here to put in a negative review for a business but I'm ready to post everything on this one because this guy is a first class #1 A*hole of a business owner. This is absolutely how you do not run a business. And yes I actually do run my own business for about another 18 months until I fully retire so I know how to treat my customers.
Email = chjopf@gmai.com
Name = Chuck Proconio
What else do you need to know to keep the thread going?, I will provide it.
