Holiday Village Resort

Status
Not open for further replies.

sanjohn

New member
Nov 22, 2006
27
0
0
I am getting tired

I have been reading, reading and reading and must say that I cannot believe how much space is being wasted on this thread. . . . . I am actually waiting for someone to get over all the things about the hotel (??? what is the phone number and FAX": are there hair dryers, cigarettes, irons; lack of food from 4 - 6 p.m., lack of tea, lack alcohol and food 24 hrs) Has anyone actually been off this resort and experienced the people and the country!! Sorry, but I am getting totally frustrated!! Yes, I have my concerns about the hotel - we are returning here after many visits - but I am hopeful that it will be a good holiday. Sorry for venting but . . . . .
 

loritoop

New member
Dec 20, 2006
103
0
0
These rooms that had the sewage problems were they on the ground floor or above. We have been on the ground floor before and had water problems from the bathtubs above.
 

dahabs

New member
Dec 13, 2006
58
0
0
SALLYSUE WROTE...Here is my question. does anyone have any Pictures of these sub standard conditions? Let me tell you If I was in a hotel and planning on getting some compensation for a ruined vacation, I would have my 1g chip on my camera full! If anyone has any pics of these deplorable conditions can they post pics, or if not , can you pm them to me?
thanks

i AGREE where is the proof!!!..u say u have them but because of legal issues u wont post them.(i call bull!!!!)sorry if this get's people pantys in a knott,but all i heard is bit@@ bit@@..but know pics to back it up.
Yes i have not gone yet, 5 more sleeps and counting,and yes i guess i will have to wait and see..

GO HABS GO
 

lentilsoup

New member
Jan 5, 2007
12
0
0
all of the 5 rooms we was in was ground floor rooms,no rooms above any of them that we was in.
Sanjohn i think you will find that this thread is about the Holiday Village and not the DR island itself so maybe that is why you are reading comments about the hotel itself?
Hi Planner
If the complaints were not legitimate complaints then the Reps would not sign them-Period.
Yes the Reps do work hard but to be honest what is a Rep?A representative for the company you have booked your holiday through.
When problems occur and you are on vacation ,naturally if you cant sort the problems yourself then you are going to approach the representative to the company.
It is not their fault that the hotel is having problems,no,however someone is accountable for selling a holiday to people on the basis that the property is operating well,when in fairness it is not.
Why didn't they just postpone the opening until everything was up and running,plumbing properly finished,rooms complete,amenties available?It would have saved the customers alot of heartache and the Reps alot of earache surely not?
I am not being personal here Planner but yourself visiting the resort every now and again is not actually spending 2 weeks in one of their rooms is it?
When i first arrived i thought it looked nice etc however having stayed there and sleeping in the rooms etc it was a different kettle of fish.
And as for "uk travellers" i think you would find that if anybody,Canadian or British, had the problems that we had,everybody would feel the same.Misled!
A partial refund is not going to make us happy,money cant bring back 2 weeks of holiday fun can it?
 

lentilsoup

New member
Jan 5, 2007
12
0
0
Dahabs use your intiative fgs
Legal reasons,why do you think it is not wise of me to post pictures of the problems YET?
enough said!
 

dahabs

New member
Dec 13, 2006
58
0
0
I knew i would get someones pantys in a knott.
i don't understand the ramifications of posting vaction photos good or bad. if it's not a money issue then there is know reason NOT to post them..like u said and i quote..A partial refund is not going to make us happy,money cant bring back 2 weeks of holiday fun can it?
then i see know problem with posting your pics...
 

OttawaSenators

New member
Jan 14, 2004
141
0
0
SALLYSUE WROTE...Here is my question. does anyone have any Pictures of these sub standard conditions? Let me tell you If I was in a hotel and planning on getting some compensation for a ruined vacation, I would have my 1g chip on my camera full! If anyone has any pics of these deplorable conditions can they post pics, or if not , can you pm them to me?
thanks

i AGREE where is the proof!!!..u say u have them but because of legal issues u wont post them.(i call bull!!!!)sorry if this get's people pantys in a knott,but all i heard is bit@@ bit@@..but know pics to back it up.
Yes i have not gone yet, 5 more sleeps and counting,and yes i guess i will have to wait and see..

GO HABS GO

I second this motion. I call BS as well.

Lentilsoup, you sound a little hostile. :):):)

A picture is worth a thousand words. I cannot understand a "Legal Reason" for you not to post pictures. If you took the pics then the pic is your property. If you are going to take someone First Choice / Signature to court how on earth would posting these pics hurt you? If anything it might help your case, as others may come forward.

You are correct I haven't been there yet.

A partial refund is not going to make us happy,money cant bring back 2 weeks of holiday fun can it?

What is going to make you happy? All your money back? Not going to happen, at least it shouldn't happen.

You did receive:

Food
Drink
Airfare

You may not like the food or drink, but you still had it. The flight isn't free so there is some of your money as well.

I am sorry you and your family had a tough time, hopefully your whole ordeal didn't comsume 100% of your time. If it did, then I really feel sorry for you as a person because if your on vacation with your family then you should be blessed that you were altogether even through Adversity

I do hope however that at least a couple days you were able to spend the quality time with the family that everyone does require.
 

dahabs

New member
Dec 13, 2006
58
0
0
One more thing someone had said they had to wait 6hrs before they got there room,my question is wht time did u get there.
 

dahabs

New member
Dec 13, 2006
58
0
0
Ottawa u took the words right out my mouth..(hate when u do that lol)
It's to bad u there on the 18th...
 

OttawaSenators

New member
Jan 14, 2004
141
0
0
Oh and Ottawasenators if you think the solution to "Internal plumbing" is to "drink more booze and get drunk" then fair play to you
I can promise you that sickness and diahorea on holiday is very unpleasant.

Thanks for the tip. hahaha :)

I posted the Drink More comment as humor (yes, its Canadian Humor, but I thought you would "get it", but I guess you didn't)

Let me explain the complaints procedure as to "why an earth someone would complain and get a "file""
When a complaint is made ,a Rep trys to give a solution ,if a solution cant be found then they have to document that and sign it producing a "file"
that "file" is in two pieces ,one for the customer and the other for the company.
When back home you have to send that "file" to the company.If you do not have one your complaint is practically useless!pictures or no pictures.

Sorry just got home from work, and Lentil had a field day with posts, so I must comment again.

You sure do know a system for complaints. This isn't the first time that you have been this road has it?

You know there are really 2 different types of people in this world. I'm a retail manager and the 2 people we always run into are:

1. People that live there lives
2. People that blame everything on others and complain anywhere they go.

Lentil, I know your a #1 person right? You just had a bad expirence.


Trust me, when I get back if we had any issues, I will be the first to say sorry on this website, but I am going down there happy and ready to relax. I am not looking to find issues.

Sewage will be the only thing that I will freak out about.

Lights in bedroom not working ---- Who Cares, go for a walk, then goto bed.
Long Line Up's at the buffet -- People are checking out whats there. Relax its vacation.

I could go on, but I really don't want to get lentil more upset then he will already be with DaHabs and myself calling BS on his pics.

If you actually have pics PM me and send it to me privatly. (sp?)

Ottawa Senators.
 

dahabs

New member
Dec 13, 2006
58
0
0
lentil..if money is not an issue like u said and i quote..A partial refund is not going to make us happy,money cant bring back 2 weeks of holiday fun can it?

Then posting your pics should not be a problem.like Ottawa said it should help u not hinder u..

WTG team CANADA!!!
 

lentilsoup

New member
Jan 5, 2007
12
0
0
otta who cares if you just got home from work etc etc?
who cares what your job is?
Why are you asking me for "my property?"
If you know so much why are you even on this site lol?
Lights in room not working?When did i say that?
Have either of you two been to HV Then?
 

dahabs

New member
Dec 13, 2006
58
0
0
No we haven't and we both said that!!

All we are saying is that there have been so many bad reviews, where is the proof..We are not picking on u!! just asking that if anyone has had a bad vaction lets see...Like Ottawa said if i have issues like sewage,leaking rooms i will post that along with pics!!good or bad!
 

OttawaSenators

New member
Jan 14, 2004
141
0
0
Me too :)

I'm not asking for your property, I am asking you to prove what you say happened though pics. You admitted you have pics. Proof is what is needed.

I never said that I know "anything"

I am the "pain in everyones behind" on these boards and darn proud of it.

Like in earlier posts I would like people to post some good things that happened on there vacation. 2 weeks in the tropics have to yeild at least a couple of good things shouldn't it ?

I would hate to come home and only have bad things to say. Granted you should let others know what it is like. This is the reason for this thread.

But ....

We want to hear you happy holiday moments as well.

Now I am going to bed. Not that you care Lentil for which I am hurt by that :)

Ah well. I'm just trying to get a stir from you lentil. You have yourself a nice evening.

Talk to you later.

Ottawa Sens.

Good Night DaHabs.
 

lentilsoup

New member
Jan 5, 2007
12
0
0
We are not picking on you"?
Erm is this a thread for posting information on HV or is it the blackboard in school?:rolleyes:

quote from otta:
I never thought to ask that question. Why on earth would you just "complain" and get a "file" when you have issues, when you could easily take pictures ?

my reply:



Let me explain the complaints procedure as to "why an earth someone would complain and get a "file""
When a complaint is made ,a Rep trys to give a solution ,if a solution cant be found then they have to document that and sign it producing a "file"
that "file" is in two pieces ,one for the customer and the other for the company.
When back home you have to send that "file" to the company.

quote from otta:
You sure do know a system for complaints. This isn't the first time that you have been this road has it?

YES I DO KNOW THE COMPLAINTS SYSTEM BECAUSE I HAVE STAYED HERE AND HAD PROBLEMS ALONG WITH OTHERS!
 

dahabs

New member
Dec 13, 2006
58
0
0
Last time i checked it was a thread..but u call it what u want.but u keep avoiding the pic issue(oh ya legal issue i forgot my bad)..wht ever, time will tell when i'm there to see for myself.
 

raindear

New member
Oct 30, 2006
27
0
0
oh brother...

KOO ROO KOO KOO...

WHOA FOLKS. doesnt anyone sleep around here? (nite nurse...thats my excuse)

if we get too off topic and nasty some mean moderator ( kidding, of course :)) is gonna shut down this usually very informative thread.

...and we wouldnt want that.

maybe reviews of the resort should be posted in the trip report section from now on...that way...they are easier to find, those who want to read them -can and will, those who dont want to dont have to, and the rest of us can get back to the business of getting packed and excited for our up coming holiday.

im, for one, am not going to spend "time in my room" writing up all the nastys...see at the bar (hic)

go sens go

(raspberrys to all...hee hee)
 

x-charm-x*/

New member
Jan 2, 2007
42
0
0
hya sanjohn just letting yuo know that i was asking about hair dryers & irons so i dont have 2 bring ma own hence make my suitcase lighter.
charm xx
 

travelfish

New member
Dec 17, 2006
11
0
0
teen activity

To Canadian girly and her mom: although there are no adjoining rooms, we called the hotel directly (see previous post for number) and requested that our room be adjacent, which we were not promised, but they did accomodate our request. This was perfect as the rooms' doors were directly beside one another and only their room was attached. It helped me feel secure. Regarding things for teens to do? It is an awkward age and I know from having my own teenage daughter, that shopping is her thing, but not the type on this beautiful island. The programs are set up for younger kids and the in2action staff are very attentive and try to please; however, as a parent and highschool teacher, I know that teens want to "do" things after a spell. I suggest you get involved in some of the planned activities such as beach volleyball, the watersports, etc. And don't be shy. Our kids made friends b/c they were not wanting to tag along with us all week. Most teens are in the same boat.
My kids liked the tubing (cost 25 bucks for 2), and the banana boat (9 bucks) is available too. They loved the horseback riding and say it was the highlight. They went with their friends and their parents and raved about everything they saw. We booked through the resort. I am unaware about the high ropes' cost as it varied depending on whether it was the swing or zip line. My kids were not that interested in doing this. They did go the plaza twice to buy jewellery and stuff with us. My son found the vendors on the beach too aggressive for his liking so I would suggest a friendly "no thanks" unless parents are with them, if you find this type of thing intimidating. Irons were delived part way through the stay to all rooms, without request. I think the amount of cash you bring is totally dependent on the number of tours you take. We did few, but I managed to get a bit of reading done and enjoyed the down time. If I were to be there longer than a week, I would have brought a third book and taken more tours. The movie theatre is in the back, with a sizable screen. It has incurred some damage due to vandelism by guest as it is unsupervised. I know that one night X-Men 2 was playing, another Brokeback Mountain (family friendly?) so my kids rented a different flick. If you are movie people, I might suggest brining a few. Again, the tv is only 20'' in the room and has no DVD player. My kids played their rental in the theatre as they were the only ones there with their friends. Still, they do enough passive activity at home so there was little of it here. Oh, and there is one functioning tennis court, which I planned on using, with lights, but never got around to it. The receptionist said she had raquets and balls. Enjoy yourselves.
 

efoley81

New member
Jan 5, 2007
31
0
0
thanks travelfish, my girls are very friendly and usuallly make new friends on vac, i guess i just disappointed that the activities are not included, we stayed at breezes 3 yrs ago and everything was included, so i guess the good price we got is not so great ,we were excited because it looked so good in the book , i guess more money is in order ...thanks again
 
Status
Not open for further replies.