I have communicated with her and have had people who have done trespasos with her. She does have a professional page, and what appears to be real certificates along with a stack of passports I did see that were legit ( unless they are real good copies ? ) but she's done a lot of haitian and venuzuelan ones from what I see. I mean it's been since March like you noted, I did message her the other day and put her in the hot seat with accountability and needless to say that's not liked here at all but, I would be hard pressed if she didn't eventually get them tbh I mean she does it pretty openly and is right across from the PN station.. and if she is just a big BS she took a lot of time to set it up.
Still, when I first came here, the first lawyer that I used she did all my papers and also had a bunch of certificates and had a business page and everything and it went well.
But then a couple of years later when I applied for citizenship and I used the same lawyer, I had a very similar to your current situation.
She told me that after around 2 weeks after the application date I would be summoned for the interview part.
However, I waited several months and nothing. Every time I contacted her, she just said that Migration was working on my application and that she asked about the status every week.
After waiting 1 year, she then told me that the papers had expired and that I would have to apply again.
Through another lawyer that I got into contact with through mutual friends, she found out what had really happened, and basically, that first lawyer hadn't done anything and was just BS me.
So just because someone has a good reputation and you've even had personal experience, doesn't mean that they won't "scam" you at one point.